Accu Tax

Review: Tax consultant, [redacted] of AccuTax, was asked to examine our 2011 tax return. She did, and she told us we should receive a refund check for $1088.00, plus interest. That was done on July 29, 2014. After waiting weeks on end, we received a notice from the Dept. of Treasury that we OWED them $516.65. We then informed Ms. [redacted] of this and made many, many appointments with her office , so we could go in and talk to her about getting this straightened out. She kept cancelling, for one reason or another, all the appointments we tried to make! Finally, we had to go to another tax accountant for their help to get this amended properly. They reviewed it, we had it ammended and should be receiving it in the next few weeks.Desired Settlement: We feel with everything she put us through, she should be responsible for all the charges we incurred because we had to go to someone else to do the job she was supposed to do.

She charged us $70.00, which we paid, for her to take care of this. We had to pay the new tax accountant a total of $250.00 to handle everything. That's a total of $320.00. So far, she hasn't answered my phone calls at all about this matter, completely ignoring us!