AccuOne Financial

Since March 23rd, 2019, Accuone Financial has had my *** under possession with promises to pay a total of $445 a month to the leasing company. In addition, Accuone stated that they will pay me a total of $2,000 as an incentive for allowing them to purchase the car. The company promised to pay the car in full within 6 months. It has been 9 months and I have yet to receive any payment to the car or payments from the incentive that they promised. My license has been suspended, my credit has been messed up due to the false statements from Accuone Financials. I would like this to be solved if not I would like my car back.

I received the *** in June...I noticed that the registration stickers were dated for July 2019; I informed the gentleman Michael T. that they will need to get this straight by the end of July. The vehicle is registered in Maryland under another name; Michael T assured me that it would be handled and I would get the stickers in the mail. I continued to make my payments each month on time and still inquiring about the stickers. Fast forward to September/October. I continued to email and call because now I’m extremely upset ?? as I know that I can no longer continue to drive “my” *** in and around the Philadelphia area or else the car will be confiscated because of no registration and insurance! It’s December and the issue still hasn’t been rectified and they are threatening to repossess “my” *** for non payment because I’m withholding December’s payment until this matter is corrected and I still haven’t heard from anyone at accuone financial!!!!

I contracted my leased vehicle to AccuOne financial. The contract states once they take over the vehicle they are responsible for paying the monthly lease price. for 6 months while trying to sell, then buying out the contract, in addition to paying me a total for $1,700 when all is said and done. They have not made any payment to *** since they took over the vehicle. I have 2 payments on my account that are past due 41 days. I have a mark on my credit report now. I have getting the run around from Michael T for 2 months to tells me every week they are going to pay it and it never happens. I have received no money. I have received 3 speeding citations from the car that still has my plates on it someone else is driving in MD.

Julie M a salesmen from accuone financial promised she could get me a car delivered in 3 days I told her I would her I would sign to lease a car from them only if she could guarantee me the car in 3 days I had to cancel my old insurance and return the car I already had from another dealership so I stressed the fact that if you can't get me the car in 3 days as promised then just tell me because I wont do it. She assured me she would so I sent them my 1000$ down payment to receive the car through a app that they told me to called ***, which I thought was weird but I researched them and I didn't find anything on them scamming people so I sent the money. 3 days came I didn't receive my car so I called julie m*** and she didn't answer at 1st so I emailed her and texted the number she contacted me from and then she finally called me later that day and told me that she was having issues delivering the car and that she now can't do it till next friday, I told her can you just give me a refund she said give me a bit and let me see what I can do, then her boss calls me, his name was Mike T, practically begging to give them more time to deliver the car I said fine ill have to make it work on my end but ill wait till next friday. Next friday came no car came, then weeks went by still no car. I told them to just please give me a refund so then they had some else contact me saying that sense your requesting a refund we can only do half because we already took the ad down for the car online so long story short not only did I not get my money back I didn't even get half of it back and this happened in march 2019 its now July 2019 and now they won't return my calls or emails I can't afford to take them to court right now so now I have no car from them nor do I have the money I sent them someone please help I have emails and texts from them showing that they just kept leading me on basically

I obtained a lease for my 2017 *** from *** on May 2017. After around 6 months I decided to list my car in the *** website to see if I was able to transfer my lease since I was driving a company vehicle and I didn’t need the car. Soon after I found out the Chrysler Financial does not allow for lease transfers. Nevertheless a few days later I got contacted via email by a sales person from AccuoOne Financial. He told me that they were a company that offered "lease management" plans and that they thought my car would be perfect for this program. They initially sent me a Lease Management Proposal, where it outlined the different options I had. I decided to go with option 2, which stated that AccuOne Financial would assume all of the Lease's obligations under the lease, including making monthly payments until such time as AccuOne completes the full buyout of the car (which per the agreement signed was to happen 6 months after the execution of the agreement). AccuOne took possession of my car on December 10, 2018. Ever since that day I have only received one payment from them. I have had multiple attempts to communicate with AccuOne and they all continue to give me the runaround that they are 30-45 days behind on payments. All of the communication has been done primarily via email, because there is really no one that will take phone calls. To make matters worse I know that they have already "sold" my car and that some is driving it, because I have received a bill in the mail for a toll violation in Maryland. I have had to keep paying for the lease even though I do not have the car anymore because I did not want my account with *** to be delinquent. Up to this day they still owe me more than $2000, and now they are telling me that they are sending my case to their "legal" department to resolve my dispute. I have told them numerous times there is no dispute to solve, they just need to make the payment as established in the original agreement, but still I have no answer or solution from them. I have all the initial documents that were signed, plus all the BS emails I have received from them at this point. I also have information from other people that have also been scammed by this company, including the initial sales persons that contacted me from AcuuOne, who no longer works for the company, and has told me they are running a scam. At this point all I can do is try to recuperate my car, and make sure that this company, which supposedly has offices in NY, PA and GA, does not continue to take advantage and scam other people out of their cars. Someone needs to put a stop to this.

On August 8, 2018 I signed a contract with AccuOne Financial. The terms were to have AccuOne or their assignee take over my 2014 *** payments, assist me in leasing or purchasing a new vehicle and to help improve my credit score. The company is located in Philadelphia and I am in North Carolina so we corresponded via email/phone to keep on top of the process. Things started off well, initially I was to lease a *** so I filled out the finance application for *** and signed a contract with AccuOne to obtain the vehicle. I repeatedly asked Michael over a couple of weeks what was going on but he told me not to worry and that we were waiting for *** to approve my application. *** never ran the application because I later found out that AccuOne did not ever have possession of the ***. The contract I signed was essentially null and void for this vehicle, there was nothing I could do.

On August 30, 2018, an AccuOne representative assisted me with the purchase a brand new 2018 Mazda CX5. The following months have been filled with excuses from several AccuOne Financial employees as to why I am not receiving any of the contracted terms including payment directly to ***, a monthly credit to lower my payment to $415 p/month or reimbursement of all the payments I made to *** while the vehicle was/is not even in my possession.

Entered into a lease management agreement with this company. They are supposed to take over payments of my vehicle lease for 6 months and then buyout the vehicle after the lease is over. After month 1 payment AccuOne has not made a second payment to *** and now is 2 months past due. I was notified by my credit rating monitoring that these payments were late and now hit my credit report dropping it significantly.

When I originally signed up for the program; I put down $2860.00 after that I paid $543.66. I received a 2017 ***, I was told by Kelly C, that *** would need an oil change and that it needs to be done immediately and only by a *** dealership. I took the *** to the dealership, paid for oil change and tire rotation, I have not been refunded as of yet. A week later, I cam outside to go to work, at my new job which was my third day, the *** was gone. I called Kelly and texted the delivery guy to see if they knew what happened. No one knew anything, I dialed 911 and the operated told me the car was repossessed for non-payment. When I mentioned it to both Mike S and Mike T and Kelly C, they stop responding to me. I had money, work files devices in the car, when I arrived to the repossession lot I could not received any of my items because the car was not in my name. When I reached out to Kelly C, she did not know who name the car was in either and stop responding. She then called a week later asking me if I knew the VIN number for the car, I mentioned to her saying shouldn't you know this information.

Accuone is taking people money by stealing leasers from swap a lease acting as if they are going to take over their payments. They do not take over there payments. They hire tow drivers to leave cars at their lot get customers to provide a huge amount of money upfront and then wait until the car gets repossessed and act as if it is your fault.

The other day I was driving a loaner car, I got pulled over as they officer said the car was not insured. I explained where the car was from, he said he would let me go with a pass and that I need to park the car and no longer drive the car. This past Sunday, I was in the *** parking lot, when I arrived back to the loaner car that they provided me, Troopers pulled up with guns stating the car was stolen, they had the owner who explained that they never made payments and refused to speakto him

Accuone owes me payments for leasing out my vehicle per their service agreement. They picked up my car on 12/13/19 and have only sent me one payment of $511.15 on 2/16/19. They owe me payments for 1/19, 3/19 and soon 4/19. Their service was to send lease payments for 6 months and then buy out the vehicle.

I have contacted them on several occasion via email and phone and they have been giving me the run around for months. I was told a check was returned to them "for some reason". However, they never reissued it. They also sent the attached letter advising payments weren't sent because their accounting department is behind in work.

Please see the attached correspondence.

Accuone approached me when I had my car listed on ***. Unfortunately I decided to believe them that they would find a buyer for my car and when that happened I would have no more lease payments. They said they needed 6 months to do this and they would make my lease payments for the 6 months. They told me I had to leave the license plates on the car. They told me to cancel my insurance because they got insurance. THey never paid my lease and I called them. When they finally responded (the CFO Michael S) he said he leased my car to a woman in Virginia. I told him I never agreed to that and I wanted my car returned to me. He sent me a letter stating that he could return the car in 30-45 days and I had to pay him $1000. I agreed to pay the $1000 but it had to be returned immediately. He has not responded since and someone is driving around with my car and plates and possibly no insurance.

A few months ago I signed on to a contract that was supposed to help me get out of my vehicle lease. AccuOne had agreed to take possession of my vehicle with the intention of putting someone else in the vehicle and starting a new payment term. The plan was for them to pay me directly for 6 months for my car payment, in which I would then pay the the bill directly to Nissan as normal, and then after the 6 months, they would buyout the remaining balance on the vehicle and also send me a check for $1500. So far, I have only received the October payment, which was sent just shy of 1 month late, and once again, I am in the same situation waiting for the November payment to be sent. I have called, and sent emails to try and have this resolved multiple times. I have received responses claiming that the payment had been "batched" with the other outgoing payments, then I was told it was "pending" with the next ACH batch, and then yet another email saying that my November payment will "be out to you shortly. We have been short-handed and things are behind." This is over the course of 3 weeks after my November payment should have already been in my hands, so I could pay the bill on time (Nov. 28th). Instead I am sitting around waiting once again to receive the funds that were contractually agreed on. I will gladly provide copies of the contracts, and any emails or correspondence I've had with employees of AccuOne, and even one of the "Owners". I had my concerns that this could be some sort of scam when I first considered doing this, but once I received the first payment FINALLY, I thought that maybe they were a legitimate company, but one that is just very bad at handling their business in a timely manner. I just want this matter resolved and to not have to keep chasing my money every month. Please help!