Mr [redacted] was not a direct client of Accura Land SurveyingHe was purchasing real estate that was being surveyed by Accura at the direction of [redacted] [redacted] was my direct clientIt should be noted that as of this date (June 20, 2014) Accura Land Surveying has not received payment in any form for this survey, although we have completed the work Within five minutes of receiving a complaint letter from the Revdex.com, I was on the phone with Mr [redacted] with an apology for our lack of response to his phone callsI take full responsibility for that, and explained that I thought another person in my company had returned his calls The complaint regarding the survey stakes NOT being set, is not a valid complaintI was aware that Mr [redacted] had called our company to inquire when the stakes would be set, and we had the work completed within two days of that phone call Mr [redacted] admitted to me on the phone that he had not been back to the site to verify this, but was mostly frustrated with the lack of a return phone call from my company Mr [redacted] claims that he paid $for the survey at [redacted] at the closing of the real estate dealThis amounts to a fraction of the total invoice for the entire surveyAs of this date, Accura has not received one penny of payment from Mr [redacted] , [redacted] ***, [redacted] or anyone for the services that were rendered very quickly at their request Thanks for giving us the opportunity to fully explain our side of this transaction [redacted] Accura Land Surveying
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
of
Accura Land Surveying. He was purchasing real estate that was being surveyed by
Accura at the direction of [redacted] was my
direct client. It should be noted that as of this date (June 20, 2014) Accura
Land Surveying has not received payment in any form for this survey, although
we have completed the work.
Within five minutes of receiving a complaint
letter from the Revdex.com, I was on the phone with Mr. [redacted] with an apology for
our lack of response to his phone calls. I take full responsibility for that,
and explained that I thought another person in my company had returned his
calls.
The complaint regarding the survey stakes
NOT being set, is not a valid complaint. I was aware that Mr. [redacted] had
called our company to inquire when the stakes would be set, and we had the work
completed within two days of that phone call Mr. [redacted] admitted to me on the
phone that he had not been back to the site to verify this, but was mostly
frustrated with the lack of a return phone call from my company.
Mr [redacted] claims that he paid $933.32 for
the survey at [redacted] at the closing of the real estate
deal. This amounts to a fraction of the total invoice for the entire survey. As
of this date, Accura has not received one penny of payment from Mr. [redacted],
[redacted] or anyone for the services
that were rendered very quickly at their request.
Thanks for giving us the opportunity to
fully explain our side of this transaction.
[redacted]
Accura Land Surveying
Mr [redacted] was not a direct client of Accura Land SurveyingHe was purchasing real estate that was being surveyed by Accura at the direction of [redacted] [redacted] was my direct clientIt should be noted that as of this date (June 20, 2014) Accura Land Surveying has not received payment in any form for this survey, although we have completed the work Within five minutes of receiving a complaint letter from the Revdex.com, I was on the phone with Mr [redacted] with an apology for our lack of response to his phone callsI take full responsibility for that, and explained that I thought another person in my company had returned his calls The complaint regarding the survey stakes NOT being set, is not a valid complaintI was aware that Mr [redacted] had called our company to inquire when the stakes would be set, and we had the work completed within two days of that phone call Mr [redacted] admitted to me on the phone that he had not been back to the site to verify this, but was mostly frustrated with the lack of a return phone call from my company Mr [redacted] claims that he paid $for the survey at [redacted] at the closing of the real estate dealThis amounts to a fraction of the total invoice for the entire surveyAs of this date, Accura has not received one penny of payment from Mr [redacted] , [redacted] ***, [redacted] or anyone for the services that were rendered very quickly at their request Thanks for giving us the opportunity to fully explain our side of this transaction [redacted] Accura Land Surveying
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Mr. [redacted] was not a direct client...
of
Accura Land Surveying. He was purchasing real estate that was being surveyed by
Accura at the direction of [redacted] was my
direct client. It should be noted that as of this date (June 20, 2014) Accura
Land Surveying has not received payment in any form for this survey, although
we have completed the work.
Within five minutes of receiving a complaint
letter from the Revdex.com, I was on the phone with Mr. [redacted] with an apology for
our lack of response to his phone calls. I take full responsibility for that,
and explained that I thought another person in my company had returned his
calls.
The complaint regarding the survey stakes
NOT being set, is not a valid complaint. I was aware that Mr. [redacted] had
called our company to inquire when the stakes would be set, and we had the work
completed within two days of that phone call Mr. [redacted] admitted to me on the
phone that he had not been back to the site to verify this, but was mostly
frustrated with the lack of a return phone call from my company.
Mr [redacted] claims that he paid $933.32 for
the survey at [redacted] at the closing of the real estate
deal. This amounts to a fraction of the total invoice for the entire survey. As
of this date, Accura has not received one penny of payment from Mr. [redacted],
[redacted] or anyone for the services
that were rendered very quickly at their request.
Thanks for giving us the opportunity to
fully explain our side of this transaction.
[redacted]
Accura Land Surveying