Accurate Adjustments, Inc.

2013 Chrysler 200Repossessed: Thursday, October 30, 2014.Picked up by auction on 10/31/2014.The car remains at auction to this day as the debtor never retrieved the vehicle.There was no breach of the peace and there was zero contact at the time of repossession.  We have repossessed...

from this address on many occasions without incident. The employee that towed this vehicle has been towing for approximately eight years and is extremely knowledgeable in the proper techniques of towing.There is damage to the right front bumper that was pre-existing and we have documented photos and an inspection report completed immediately following recovery as evidence it was pre-existing.  The consumer did retrieve his personals from our office on 10/31/2014 and made no mention of any damage to his vehicle at that time, however to reiterate this vehicle is still sitting at Auction pending disposition.  To date this consumer has never called our office to file a complaint of damages or any breach.  Although we're sympathetic towards debtors embarrassing situations such as these, Accurate Adjustments, Inc. has done no wrong and caused no damage and we cannot absorb any liability here.Respectfully submitted, Accurate Adjustments, Inc.Management

We are sorry you feel that way. There is nothing further we can do here. Thank you, -Accurate Adjustments, Inc.-

According to Accurate Adjustments they have repossed from this address on "many occasions without incident."  How did they access entry without having a key to open the gate?  And my car is parked in between a camaro and mini-van making it a very tight sqeeze for a two truck to hook it up and not cause any damage.  Also, I did not file a complaint of damages when I went to pick up my personals because I was not aware of the damages to the rear bumper not the front bumper (as Accurate mention in their response).  If there is damage to the front bumper that again was caused by their carelessness! I am not embarresed because of this situation, but I am embarressed that Accurate runs such a "Poor Business" and feel sorry for people (like me) that have to go through them! I can provide pictures of gate entry and parking space or you are more than welcome to come out here.

We went in to pick up our car. The people at the counter were very rude. They fail in customer service!! We were overly nice as we realize its not their fault our car is there - its ours, but that did not help at all! We were then informed that our car would not roll (which is NOT how it was when it was picked up and we have proof of this). I didn't think anything was wrong with the car and informed them that you must step on the break before the gear shift will unlock and move to drive (they originally told me it wouldn't go into drive) I then asked to see the car so I can see what the problem was. They offered to "bring the car out". Awesome!

Not awesome. They pulled it out with the front two wheels on a forklift. As they where pulling it out they dropped the car. The car slammed to the ground. The driver who claimed was the GM of the company, said "I am sure it will be fine". I agreed as I figured the shocks have done their job and couldn't have possibly damaged the car. The guy offered to help me look at the car to see if he could figure out why it wouldn't roll. Which at the time, I thought was rather generous but figured he was just being nice since he just dropped my car in front of us. He opened the hood of my car and I started looking around and I see fresh oil spewing out the bottom of the car. I then pointed it out to the "GM" he then denied that the oil was spilling out because of them and denied ever dropping the car! He then began yelling at me, I stepped back and said "look, I am not raising my voice and disrespecting you, please don't disrespect me." He then immediately said "I am not dealing with this" and walked back in, closed the doors and gates and left us out there. I called my finance company and informed them so they are aware of the people dealing with their contracts. I was instructed to file a police report, which I did. And I now filed an insurance claim. The tow truck driver even confirmed that with the amount of oil that was being lost the damage was recent damage because if it was old damage or "previously leaking" like this company said, the oil would have been drained already. Instead it left oil all over the tow truck and the street! So now since my car has been in their "care" it now no longer rolls and drains all oil out the bottom of the engine. I guess I will have to let my insurance company and the police deal with this...luckily, we took good pictures of the entire incident as it unfolded, so I am sending those to my finance company so there is no question on if they "truly" dropped my car or not! My car is already in the shop so hopefully I will be getting it back (again) but this time working and in a more professional manner!! The most frustrating thing about this entire experience is that people make mistakes all the time. It's not that big of a deal and everything can be fixed. Why lie and deny it, and why not try to assist to make it right?!?! At least that's what I do when I make mistakes. I own up to them and make it right. The sad part, is that they have Christian preaching as their music when placed on hold. Hypocritical people like this are the small bad apples that make us all Christians look bad. BEWARE!!!

Review: On 10/15/15 my car was repossessed. I was not notified as to where my car was towed. On my own I found that my car had been towed by Accurate Adjustments, [redacted]. I called Accurate Adjustments and explained that my 15 year old dog has cancer and takes [redacted] twice a day for pain prescribed by the veterinarian and her prescription was in the car. I went on to explain how important it was that she takes her dose not only for the pain she's in but she would have withdraws if she was to stop taking it suddenly. They told me that I could have it in 48 hours and to give the dog some aspirin. After pleading with the women she said she would get the [redacted] to me. When I went to pick up the [redacted] at their business, they would not answer the door. I called, and was told that if I wanted the dogs pain medicine it would cost me $70.00, and I would be notified in 48 hours as to when I could get it. They have my phone # and the car was towed from my home so they have my address, still I was never notified. I was never sent an inventory list of my personal belongings, I was never notified when my car was sold. I have called Accurate Adjustments countless times and I'm put on hold and my call is never taken. I would like my personal belongings that were in the car when they towed it.Desired Settlement: I would like my personal belongings that were in the car when they towed it. The dog with cancer would like to know how could they be so cruel..

Business

Response:

To whom it may concern: Upon each and every repossession that occurs we notify the Police or Sheriff Dept. All you had to do was call them to obtain our information, or call your finance company. The address on [redacted] is a new address unknown by the finance company nor our repossession agency. We had no knowledge this debtor ([redacted]) was residing at this address as she never notified the finance company. Also we do not have her phone number. The inventory form was mailed to the last known address the finance company had of her. If she moved to [redacted] and had put in the proper mail forwarding with the post office she should have received the inventory form mailed to that last known address (do not want to disclose address due to privacy concerns). Furthermore we have no notes in our system of her ever calling our office to retrieve her personal belongings. None. We certainly would not suggest to her to have her dog take an aspirin as we are not veterinarians. If her dog was in health crisis, why not just go back to the veterinarian that made the prescription and get a refill if you couldn't make it to our facility, if the situation was time sensitive (urgent), or if you couldn't pay the fees quoted to you? This debtor is trying to relay the responsibilities in caring for her dog on to our Agency. The dog is not our responsibility it's hers. We refuse to be delegated that duty. It is not our responsibility to notify this debtor when a repossessed car is sold. We don't have that information nor do we track that. In closing the personal effects were stored for a period of 60 days and have been disposed of, as the law allows. Respectfully submitted,-Accurate Adjustments, Inc.-

HORRIBLE Customer Service. The receptionist answers the phone like she's answering her personal cell phone. No customer service friendly voice at all. My car was repossessed on Sunday (today is Tues) I called Mon to get info about how to come and get my personal belongings and the receptionist took down my name and number and told me someone would call me. Nobody ever called me so again today I called and she said the same thing. Took down my name and number again, I asked if I would receive a call back today and she said yes. AGAIN, NO CALL BACK. They had SIX HOURS to call me back. I will be calling tomorrow first thing in the morning and I will now refuse to be called back as I now know they will NEVER call me back.

Review: My car was repossessed by this company in the dark hours of 7/20.This is a difficult enough situation but I worked hard to maintain my professionalism. I decided to let the bank reclaim it. However, I wanted my possessions from the car. I called on the morning of 7/21 and my call was answered by a woman who was disdainful and not professional-rudely telling me that she couldn't take my call and would have to call me back and refused to answer 2 simple questions:is there a fee (yes/no) and what is my timeline? She called back several hours later and we set a time to obtain my items and I was to bring $70 cash (only cash). She still lacked professionalism. Today, 7/22, I arrived for my appointment to obtain my possessions.I had to pay $70 for the "inventory process" of my belongings. Like most people I had papers and other belongings in my car. The inventory list I was presented was rather short and I complained, stating that it was not very well inventoried. I was bluntly told that they only want to spend 30 mins and if they spent more it would cost more. Even so only 9 items were inventoried. My belongings were brought out in a box and I refused to leave without a review. There were several items missing (a cane belonging to my deceased mother, map book, containers and papers/recyclable items and most likely some items I don't recall). I was told that the man who emptied the care took out what he felt was important and saw the rest as "junk". Admittedly some of it probably is junk-the empty soda bottles however are items I wanted-I paid the deposit on them-the cane was something personal and precious-the papers are items I don't even know if I need. Who are they to determine value? Accurate Adjusters said that they would attempt to reach out to where the car is(impound) and try to get the rest of my items, but the damage and hurt has been done and I don't trust they will get me my belongings. This makes this painful situation worse. It has been 2.5 hrs since my visit & no follow up call to me.Desired Settlement: I want all items that are not part of the vehicle returned to me as required by law.This means the empty soda bottles up to and including the papers in the glove box,items under seats and held in the seat backs, under the folding bench to include the cane, boxes and all items that I simply don't recall that are not attached/piece of the car. Since the "inventory" that was done is invalid, I want a refund of the $70 I had to pay to obtain my items. My rights as a consumer were violated

Business

Response:

Revdex.com complaint ID [redacted]

Response:

If Mrs [redacted] let the bank reclaim the car, we wouldn’t have been there unannounced

instead in advance arrangements would have been made. The vehicle was repossessed at 8:10am, which can

hardly be referred to as “dark hours”.

We would have appreciated her maintaining professionalism, but this was

not the case. She was very rude, but

understandable given the circumstances.

Our staff tries to keep phone conversations short and to the point, so

this could have been perceived any way the debtor decided to receive it. We simply want to refrain from lengthy

conversations and dialogue. Most

certainly debtors are advised there are fees involved for the removal, handling

and storage of their personal belongings from the Legal Owner’s collateral; and

most definitely we advise debtors we follow a strict scheduling system so

appointments must be made to show here.

There is merit to debtor’s statement of the inventory not being

complete. There is a hidden storage

compartment within the vehicle and these items have been removed. Also soda bottles pose a bio-hazard/health

issue as they mold and mildew in our storage rooms attracting bugs and

rodents. Although we can see Mrs [redacted]’s

point that these items may have a redemption value, there are exemption

allowances in the CA B&P codes allowing these items to be disposed of due

to these bio-hazard/health issues.

Settlement:

Remaining personal effects will be returned

to the debtor along with a refund of the $70.00 inventory fee. A phone call has been made to Mrs [redacted] to arrange this settlement. Please accept our sincerest apology for the

oversight. We have implemented changes

to hopefully not have any consumer hereafter go through any similar situation.

-Accurate Adjustments, Inc.-

Review: My car, 2013 Chrysler 200, was repossessed on October 30, 2014 from a my employee "Private Parking Lot" by Chrysler Financial (the lien holder). Chrysler hired Accurate Adjustments, INC. to tow the car. Accurate accessed the private parking lot without permission an proceeded to tow the car. The car was towed but during the towing process they damaged the car (passenger side bumper) while hooking it up to the tow truck. Now I am being held responsible for the damages. I notified my insurance company that the damages were not cause by me. I feel that this is very unprofessional on the part of Accurate. I also reported the way the towing was conducted and I feel it is a "Breach of Peace" but the Quality Assurance Department felt that nothing was done incorrectly. Below is there statement.Mr. [redacted],Thank you for submitting your complaint. We have reviewed and logged this issue against our contracted vendor, unfortunately at this time however PAR North America has no means to validate your complaint of a Breach of Peace on this repossession. The agent has submitted a written statement in regards to the complaint filed, and at this time we have no evidence to show the agent illegally accessed or broke through a locked barrier in attempts to repossess the vehicle. If you would like to review this complaint further, please feel free to contact me at ###-###-####. I am available from 9:00AM-6:00PM PST for your convenience. Thank You [redacted]| Quality Assurance and Compliance |PAR North America [redacted]Desired Settlement: I want the repairs to the car to be paid by Accurate and if there was a "Breach of Peace" during the repossession process I want any unpaid balance to be waived from the lien holder.

Business

Response:

2013 Chrysler 200Repossessed: Thursday, October 30, 2014.Picked up by auction on 10/31/2014.The car remains at auction to this day as the debtor never retrieved the vehicle.There was no breach of the peace and there was zero contact at the time of repossession. We have repossessed from this address on many occasions without incident. The employee that towed this vehicle has been towing for approximately eight years and is extremely knowledgeable in the proper techniques of towing.There is damage to the right front bumper that was pre-existing and we have documented photos and an inspection report completed immediately following recovery as evidence it was pre-existing. The consumer did retrieve his personals from our office on 10/31/2014 and made no mention of any damage to his vehicle at that time, however to reiterate this vehicle is still sitting at Auction pending disposition. To date this consumer has never called our office to file a complaint of damages or any breach. Although we're sympathetic towards debtors embarrassing situations such as these, Accurate Adjustments, Inc. has done no wrong and caused no damage and we cannot absorb any liability here.Respectfully submitted, Accurate Adjustments, Inc.Management

Consumer

Response:

According to Accurate Adjustments they have repossed from this address on "many occasions without incident." How did they access entry without having a key to open the gate? And my car is parked in between a camaro and mini-van making it a very tight sqeeze for a two truck to hook it up and not cause any damage. Also, I did not file a complaint of damages when I went to pick up my personals because I was not aware of the damages to the rear bumper not the front bumper (as Accurate mention in their response). If there is damage to the front bumper that again was caused by their carelessness! I am not embarresed because of this situation, but I am embarressed that Accurate runs such a "Poor Business" and feel sorry for people (like me) that have to go through them!

Review: My vehicle was repossessed on 12-11-13 at approximately 8 am. As of 12-18-13 @ 7:30 pm, I did not received a Notice of Seizure and or an itemized Inventory of the Personal Effects left inside my vehicle per the Business & Professions Code, section 7507.9(e)(1). Furthermore, I was not provided The Notice of Seizure listing the name(s) and contact(s) information of both the legal owner and this repossession agency per the Business & Professions Code 7507.10 or, the Inventory of Personal Effects to include; information on how to recover my property and what, if any the amount of the storage fees would cost for the storage of my property.Lost and left behind inside my vehicle were two (2) compact disc in the CD Changer and approximately $11.00 dollars in various coin denominations in the center armrest console. Total cost of lost property is approximately $50.00 dollars. In order to obtain the information necessary to file a complaint with the Department of Consumers Affairs (DCA) and 82 hours beyond the 72 allotted time per the above mentioned B&P Code, I had to telephone my local Police Agency to obtain the name of Accurate Adjustments Inc.On 2-10-2014, I received notice from the Department of Consumers Affairs (DCA) the complaint I filed with them, mentioning the above listed violations of the Business & Professions Code (B&P) had been investigated, recorded and closed with their office (Reference DCA Complaint #[redacted]).Desired Settlement: I like this complaint to not only be filed for others knowledge but, I'd like to receive compensation for my lost items and cash which were not offered or afforded to me per the California Business & Professions Code listed above.

Business

Response:

To whom it may concern,

Lets first start by stating Mr [redacted] is NOT a customer of Accurate

Adjustments, Inc and is a neutral party. We haven't any idea whom [redacted]

[redacted] is, so when he tells you "my vehicle was repossessed", it

actually wasn't nor isn't his. I don't feel it necessary to state the

actual registered owner's name of the vehicle as it has no bearing on this

complaint, and I find it interesting the actualy Registered Owner isn't the one

complaining. Mr [redacted] has no right to even file a complaint due to the

fact as far as we are aware he is not on the contract with the financial

company that hired us; whom is our real client. We owe him nothing per

all the codes he states, and in addition CA B&P Code section 7507.9(j)

states the inventory is considered a confidential document only to be disclosed

to the Registered Owner, or under a subpoena or court order. However to lay this to rest, we will respond

anyhow to the complaints.

This is troubling Mr [redacted] keeps referring to this as his

vehicle. We'll reiterate one last time based upon the paperwork provided

to our office by our actual client this is / was NOT Mr [redacted]'

vehicle.

Following repossession we have an inspection report detailed by our field agent

where as the vehicle was cleaned out and after the vehicle was cleaned out the keys

to the vehicle were surrendered. We have senior management that has actually

spent over a decade with CALR's (the California Association of Licensed

Repossessors) Legislative Committee, and actually chaired it for a few years,

we we are very knowledgeable of the B&P Codes that regulate our

industry. The intent of all laws are to detail a list of all effects

found in the vehicle provided the debtor (or Registered Owner) was not present

at the time of or immediately following Repossession. What Mr [redacted]

[redacted] is alleging is skewed and manipulative. He didn't mention the same

code that regulates the inventory as well states "except those personal

effects removed by or in the presence of the debtor or the party in possession of

the collateral at the time of the repossession.". There was ample opportunity to remove

personal effects from the repossessed vehicle.

Our post repossession inspection finds no other items left in the

vehicle, and electronic photos we as well have on file detail this fact as well.

The Notice of seizure and the inventory form was mailed out to the same address

the vehicle was repossessed from. We have a computerized screen shot

documenting the date and time the notice(s) were mailed. The notice

stated "nothing inside vehicle" as that is what was factual as all

items were removed from the vehicle at the time of, or immediately following,

repossession. The vehicle was recovered 12-11-13 @ approx 7:10am, and the

Seizure notices were mailed out that day with the US Postal Service to the

address on record of repossession.

Congratulations to Mr [redacted]

[redacted] for being very resourceful and educating himself on the laws that pertain

to repossessions. Our final assessment of

this complaint is we followed all established laws in the handling of this

repossession, were completely courteous and sympathetic to the debtor that

failed to meet their contractual obligations; and agree we can only get better

with these sorts of inquiries.

Thank you for affording us

the chance to respond.

Management

Accurate Adjustments, Inc.

Consumer

Response:

Dear [redacted]:

I've reviewed the

latest letter from Accurate Adjustments and it’s evident, we agree to

disagree.

In my recent letter to

you, I submitted proof of my ownership of the 2007 Honda Ridgeline. I also provided you with a copy of Patelco

Credit Union’s “Intent to Sell” letter, also addressed to me. The Patelco letter includes the same header information

given to Accurate Adjustments, which allowed them to locate my residence on

December 12, 2013. Also submitted was a letter from the Department of Consumer

Affairs (DCA) which states; the only correspondence received from Accurate

Adjustments was a Notice of Seizure (copy also attached).

Again, I’d like to direct your attention to the laws as they pertain to Accurate Adjustment, Inc. and their legal obligation and requirement to give not only a “Notice of Seizure” but, also provide “a complete and accurate inventory of the personal effects” to the debtor.

Business & Professions Code, section 7507.9:

“Personal effects shall be removed from the collateral, including any personal effect that is mounted but detachable from the collateral by a release mechanism. A complete and accurate inventory of the personal effects shall be made, and the personal effects shall be labeled and stored by the licensee for a minimum of 60 days in a secure manner, except those personal effects removed by or in the presence of the debtor or the party in possession of the collateral at the time of the repossession. If the licensee or the licensee's agent cannot determine whether the property attached to the collateral is a personal effect or a part of the collateral, then that fact shall be noted on the inventory and the licensee or agent shall not be obligated to remove the item from the collateral, unless the item can be removed without the use of tools, in which case it shall be removed and inventoried. The licensee or the licensee's agent shall notify the debtor that if the debtor takes the position that an item is a personal effect, then the debtor shall contact the legal owner to resolve the issue.

(a) The date and time the inventory is made shall be indicated. The permanent records of the licensee shall indicate the name of the employee or registrant who performed the inventory.”

Note the

language in paragraph 1, line 4. It does

not say “May” nor “Can,” it states, “Shall.”

In laymen terms, the word “Shall” has the same meaning as the word “Will.”

I’d also like to point out; the law

does not give the collection agency the choice to provide one or the other of

the required documents nor, does it say the law need not be followed if, the debtor

is allowed to collect property at the time of repossession. The law mandates these requirements

regardless.

Proof that

the law was violated can be substantiated by reading the already forwarded letter

from the DCA, specifically, the two areas where DCA Agent [redacted] states the only correspondence he received from Accurate Adjustments when request was the "Notice of Seizure" notice.

To date, other than empty statements of compliance,

no written documentation has been provided me or anyone else to support Accurate Adjustments claims

of compliance. Because of this and based on the preponderance of evidence I've produced, I feel my claim(s) has been proven.

Unfortunately, the DCA who license’s and oversees

repossession companies like Accurate Adjustments can’t take punitive actions against

them unless several claims of noncompliance have been filed. The total numbers of claims needed to

sanction or revoke a repossession companies license is unclear but, I know more

than one sustained complaint is needed. Because

of this, the DCA website provides other resources to consumers to resolve noncompliance issues and disputes such as; the Revdex.com, the District Attorney’s Office and or, filing a claim in Small Claims Court.

With

regards to either yourself or the Revdex.com taking this matter under review, I submit.

Review: My car was repossessed. My purse was inside when I picked my purse up the next day there was 59 dollars missing. I was looking at a new house. I had my check stubs check book social security cards Id in my purse. When I picked up my purse my money was missing. I asked them to make a claim. I spoke to [redacted] he agreed to reimburse me WITHOUT ADMITTING GUILT but wanted me to provide evidence that I had $50 dollars Which I can happily provide, but why?? I have to prove I had 50 dollars to the repo guy? Not a judge the repo guy? Who won't tell you who his general counsel is He then became unwilling to finalize the agreement. I am more than happy to submit my bank statements and check stubs to verify my employment...to the guy that reposessed my car. I certainly am at fault as I have not paid my car payment. That means they get to take any money they find and the expect you to sweet talk them while they do it ? No thank you. I want my money back.Desired Settlement: I want my $50 dollars. I do NOT want all his commentary about how long he's know his emotes...from Stockton ?

Business

Response:

Debtor's are required to pick up ALL their personal effects removed from repossessed collateral, not some items. Concessions were made to release some items out of the repossessed vehicle to Mrs [redacted]. This is not a requirement. Due to situations such as this, it will be our policy moving forward to not make any concessions. After we released Mrs [redacted]'s purse to her, she complained about $50 missing. Now it's $59.00 (??). She filed a complaint with our Agency. We've taken the time to review these allegations and we've concluded that there was not $50 in the purse at the time this vehicle came into our possession. She refused to answer any questions when we ask them such as "where did the $50 come from" and "could you produce a debit receipt from a bank" showing where you received the $50, etc., and instead she proceeded to shout at us that it’s none of our business. We are left to assume these monies must have already been spent, lost somehow (fell out of your purse), someone in your presence borrowed it, etc.? We haven’t a clue. We hope you figure it out and either remember how it was spent, or have locate it elsewhere.To try and assist under the circumstances, and without admitting any guilt what so ever, we will deduct $50 from the inventory fee of her remaining personal effects still needing to be picked up at our facility. This has been noted in our system. Please call our office to schedule an appointment and retrieve the rest of your belongings. Thank you,-Accurate Adjustments, Inc.--------------------------------7/2/2015 12:14:06 PM - shane: called [redacted] back, she prefers to be called "[redacted]" and was clear if we call her [redacted] it'll set her off (I assume as it sounds like it upsets her). She reiterated her complaint to me, and I advised her I have an offering to her to lay this to rest. She refused to listen and constantly patronized me stating we stole her money, and threatened to go get an attorney. She refused to answer questions as to "where the money came from", and "how long ago did she put it in her purse", etc. She said "that's none of your business" (or something very similar, while shouting it to me). I advised her I already offered to reimburse her, but as well stated the money was not in her purse, I don't know where it came from, or how long ago it was placed there, and advised her maybe she already spent it, or maybe while she was shuffling thru her purse to pull out her $1500 cosmetics bag (she said her make-up was valued at $1500), the money fell out of her purse? I don't know because she refused to answer any questions, another one being where was the $50 stored at in her purse? Was it laying loosely in her purse? easily falling out? She did ask us to search the floor of the car we repossessed, leading me to believe perhaps the money wasn't secured in a wallet or something else in her purse? and could easily fall out (??). Anyway I advised her she would have to answer these questions if she gets an attorney and this goes to court, and I reiterated our offering to reimburse her the $50 or reduce the fees owing here by the $50, and terminated the call as she refused to stop shouting and yelling at me. There was no talking rationally to her and it was useless to proceed.

Consumer

Response:

I am rejecting this response because:Its not what happened. He is rude and it was HE who spoke out of turn and if you read his response its clears as day. He began the conversation with an attitude talking about what his people make and how hes known them forever. How about he listen to what happened first? I went to pick up my property, the money was missing. I told them immediately it was a 50 dollar bill. That's what happened. I was happy my makeup was still intact it was over 100 degrees. They did not do me a favor they did what they are legally obligated to do. I had to contact the lienholder to make that happen. My money was taken and no matter how many different situations he wants to create, thats what happened. This is Stockton its not the best area, perhaps they are accustomed to dealing with a certain type of person in their line of work. I dont do business like that. I dont accuse people of theft randomly. I am very unfamiliar with the customer service here. However the girl in the front is very nice. Its 50 dollars I wont die over it however it did happen and his tone was not welcome or appreciated. I still have to pick up the rest of my items, please do not send him any communications until after that. Hes quite a bully I don't want any problems when I get there. I also dont want anything else to come up missing. Its very unfortunate that a man has to be so aggressive without cause.