Accurate Air Conditioning & Heating Reviews (1)
Accurate Air Conditioning & Heating Rating
Description: Air conditioning & Heating Contractors - Residential, Air conditioning & Heating Contractors - Commercial, Air Conditioning Repair, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Contractors & Systems, Heating & Air Conditioning
Address: 19678 Panther Ct, Grass Valley, California, United States, 95949-6931
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www.accurateairandheatgrassvalley.com
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Review: Over charged on a York furnace when he installed it knowingly had a recalled part that was free to him to replace & install (all York dealers we're notified)
the owner ([redacted]) was called out repeatedly for non-working furnace& eventually got rude saying he could not keep running out here all the time. He was paid for each trip (from $90 -$150) never wrote a bill, I just paid him cash, when he got rude with em I called a different company for help. They came out & immediately called York & found the recall info was immediately notified & started repair process & also advised I had been over charged for the unit & all prior services.Desired Settlement: He was paid for each trip (from $90 -$150) never wrote a bill, I just paid him cash, when he got rude with em I called a different company for help.
Business
Response:
Her daughter filed this complaint without her knowledge. I did go see her and while I was there let her know I got the complaint. I called the manufacturer and confirmed the unit does not have a recall. I even offered her a refund, which she declined.
I did call the manufacturer again this morning and confirmed there was not a recall on the unit. This is a friend and a happy customer, everything is just fine now.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,