Accurate Appliance Service, LLC

Complaint: [redacted] I am rejecting this response because: I called back a week later and my repeated calls were ignoredThe sink never filled with waterThe outside plumber I paid attested that the drains were clear and [redacted] received a copy of the plumber's statement and bill as he requestedDavid at [redacted] requested copies of the front and back of checks which I faxed to himNo refund ever cameI also spoke to *** at [redacted] who also failed along with David to reach PeterOn 5/10/they said I needed a timer for $They never called to say the part was in or who would come to install itFed up with this run around I had a GE repairman to look at the machineI was told the flap on the motor was bad causing the buildup of water in the bottom of the machineHe said the machine did not need a timerI finally bought a new dishwasher and I am seeking a refund for the defective parts installed and labor Regards, [redacted]

No defective parts were installedThe drain was blocked and I saw the sink fill up when the dishwasher drainedNo refund is due

Installed a brand new factory sealed pump and motor to replace the failed pump and motor in this 25 year old dishwasher. Unit tested fine. When she called back a month later said it was not drawing completely. I ran the dishwasher and it filled the sink about halfway. I have never agreed to any...

refund for this customer and I have a receipt from my parts supplier showing I purchased a brand new, genuine GE part for this GE dishwasher. It is entirely possible something else on this dishwasher failed after I performed the initial repair but I installed a brand new part to replace a part which had broken.

Complaint: [redacted]
I am rejecting this response because:
I called back a week later and my repeated calls were ignored. The sink never filled with water. The outside plumber I paid attested that  the drains were clear and [redacted] received a copy of the plumber's statement and bill as he requested. David at [redacted] requested copies of the front and back of checks which I  faxed to him. No refund ever came. I also spoke to [redacted] at [redacted] who also failed along with David to reach Peter. On 5/10/17 they said I needed a timer for $200.00. They never called to say the part was in or who would come to install it. Fed up with this run around I had a GE repairman to look at the machine. I was told the flap on the motor was bad causing the buildup of water in the bottom of the machine. He said the machine did not need a timer. I finally bought a new dishwasher and I am seeking a refund for the defective parts installed and labor. 
Regards,
[redacted]