Accurate Engines

This company is by far the most unprofessional company I have ever dealt withThey do not honor their wordsIt was incredibleI was a medical student in Michigan who matched at a residency program in [redacted] A few weeks prior to me moving to [redacted] , I had some engine issuesI looked around read about a few companies, and even though there were a bunch of bad reviews on that company, I decided to go with Accurate engines because I had a good feeling about the sales person I spoke withHis name was Jon S*And this was one of the worst mistakes I ever madeI specifically asked Jon if they had an already rebuilt engine at the shopHe said he looked and told me yes he didAfter which, I told him that I was crunched for time and that I needed to be in [redacted] for work in about weeksHe told me that the whole process of installing the engine in my car and shipping the engine back to me in [redacted] Michigan will take no more that daysI waited about days, and gave them a call asking where my car wasJon said that there was a part that was needed to rebuild my engine on back orderThat made me confused because according to Jon they had an already rebuilt engine in stockMind you, I was a medical student so I was very brokeThey told me that the car wasn't going to be done in time for me to go to [redacted] Jon transferred me to Some lady name Janessa, and Janessa told me rudely that my only options were for them to send my car back to Michigan with a messed up engine or for me to pay for a car rental and wait for them to send me my car to [redacted] I asked to speak back to Jon because Janessa was very rude and had no customer service skillsAfter speaking to Jon, Jon told me that he spoke with the manager and they agreed that they will cover for the shipment of the car to [redacted] and cover half of the rentalJon even emailed say that they will do that and that they will honor their wordsThey did not honor their words to say the leastNot only they did take over days to fix the car, but I had to cover full price of the car rental (which was $425.13) and pay part of the shipment of the carAfter receiving the car, I spoke to Jon and ask about the reimbursement for half of the car rentalOnce again, he reassured me that I will get reimbursedAfter a week of calling, someone finally called me backAnd it was Janessa, and she said that they will not honor the payment for half of the car rental because Jon had no rights to offer for the company to cover for half of the car rentalMind you, Jon S [redacted] told that he spoke with the manager and the manager agreed to it And oh yeah, the engine is leaking oil alreadyAnd I only had the engine for less than weeksI really do hope that this company closes down because I have never seen so many incompetent people working in one placeI usually don't go on websites to write reviews, but their behavior is unacceptable and I really do hope that people read my review and not make the same mistakes I did by letting them work on your engine

This company is quick an curteous to take your initial money, once they have the money the product you will get will be inferior. once your new motor fails, and it will. They will not respond. They will feed you full of lies to get you off the phone, like "we are waiting on a part". The warranty is a joke. They will do everything in their power to put the blame on you, or your mechanic. save yourself ALOT of wasted time and especially money. Absolutely do not do business with these people. read the other complaints!!

This company is by far the most unprofessional company I have ever dealt with. They do not honor their words. It was incredible. I was a medical student in Michigan who matched at a residency program in [redacted]. A few weeks prior to me moving to [redacted], I had some engine issues. I looked around read about a few companies, and even though there were a bunch of bad reviews on that company, I decided to go with Accurate engines because I had a good feeling about the sales person I spoke with. His name was Jon S[redacted]. And this was one of the worst mistakes I ever made. I specifically asked Jon if they had an already rebuilt engine at the shop. He said he looked and told me yes he did. After which, I told him that I was crunched for time and that I needed to be in [redacted] for work in about 2 weeks. He told me that the whole process of installing the engine in my car and shipping the engine back to me in [redacted] Michigan will take no more that 10 days. I waited about 12 days, and gave them a call asking where my car was. Jon said that there was a part that was needed to rebuild my engine on back order. That made me confused because according to Jon they had an already rebuilt engine in stock. Mind you, I was a medical student so I was very broke. They told me that the car wasn't going to be done in time for me to go to [redacted]. Jon transferred me to Some lady name Janessa, and Janessa told me rudely that my only options were for them to send my car back to Michigan with a messed up engine or for me to pay for a car rental and wait for them to send me my car to [redacted]. I asked to speak back to Jon because Janessa was very rude and had no customer service skills. After speaking to Jon, Jon told me that he spoke with the manager and they agreed that they will cover for the shipment of the car to [redacted] and cover half of the rental. Jon even emailed say that they will do that and that they will honor their words. They did not honor their words to say the least. Not only they did take over 20 days to fix the car, but I had to cover full price of the car rental (which was $425.13) and pay part of the shipment of the car. After receiving the car, I spoke to Jon and ask about the reimbursement for half of the car rental. Once again, he reassured me that I will get reimbursed. After a week of calling, someone finally called me back. And it was Janessa, and she said that they will not honor the payment for half of the car rental because Jon had no rights to offer for the company to cover for half of the car rental. Mind you, Jon S[redacted] told that he spoke with the manager and the manager agreed to it.
And oh yeah, the engine is leaking oil already. And I only had the engine for less than 2 weeks. I really do hope that this company closes down because I have never seen so many incompetent people working in one place. I usually don't go on websites to write reviews, but their behavior is unacceptable and I really do hope that people read my review and not make the same mistakes I did by letting them work on your engine.

they took my sons truck in in September 2014 and told me that it was going to be a 2 week turn around, over 2 months later they finished it, they had my credit card on file and charged a additional unauthorized charge of 3,000.00 on it, so I suggest you DO NOT leave a charge card with them. They also promised me 3 checks of 200.00 to help with rental car costs for my son due to the fact that it took them 8 weeks longer to fix the truck than promised and of course they only sent me 1 check for 200.00 and kept telling me the other two were in the mail. DO NOT TRUST THIS COMPANY