If you want a company that sends out a repairman in his old compact car with no company logo and without a company uniform, takes 3 visits over a 4 day period to (hopefully) resolve your problem each time showing up in the same clothing, replacing one part and when that doesn't work then another part, and is difficult to find out when he will be arriving, then this company is one you should use. I suspect the technician was just a subcontractor for Diversified. Personally, I would never use them again. I got them through Home Warranty of America who despite my repeated complaints to them kept insisting they had to send out the same technician. I would not recommend HWA either.
If you want a company that sends out a repairman in his old compact car with no company logo and without a company uniform, takes 3 visits over a 4 day period to (hopefully) resolve your problem each time showing up in the same clothing, replacing one part and when that doesn't work then another part, and is difficult to find out when he will be arriving, then this company is one you should use. I suspect the technician was just a subcontractor for Diversified. Personally, I would never use them again. I got them through Home Warranty of America who despite my repeated complaints to them kept insisting they had to send out the same technician. I would not recommend HWA either.