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Accurate Tax Service Reviews (2)

Revdex.com:
I have received a response by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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Review: We have been using [redacted] as our tax preparer for many years.We moved from New York to South Carolina and asked [redacted] if she would still be able to do our taxes if we mailed her all our paperwork. She agreed and we mailed our original tax information to her in February 2013. After numerous emails we finally received an email confirmation from her stating she received the information & would get back to us shortly. Tax season was to end on April [redacted] and after many more emails we finally heard from [redacted] saying she still needed time and had requested an extension on our taxes but she would get back to us shortly. That was the very last time we heard from [redacted]. After more than 4 more emails and 6 voice messages left at both the Accurate Tax Service voicemail & [redacted]'s personal phone voicemail we still have not heard from her. I did speak directly to [redacted]'s father, [redacted], when he picked up the business phone one day while he was at the office & he said he would have [redacted] call us. Still nothing. We are desparate.Desired Settlement: We want our 2013 taxes done & need someone to contact Accurate Tax Service on our behalf. The 6 month extension must be over by now and we don't feel we should be penalized because of [redacted]'s negligence.

Consumer

Response:

I have received a response by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

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Description: Tax Return Services

Address: A - 2 Ontario St, Grimsby, Ontario, Canada, L3M 3G9

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