Accure Contracting, LLC

#ffffff;"> Unfortunately, the complaint against ***’s Trenching, Inc, is our neighbors attempt to avoid his legal responsibility to maintain his portion of a shared driveway, it is not a Contractor/Customer dispute in any way When this person purchased the adjoining property to us in January 2013, it came with a Driveway Easement (Doc # 1062320) which states that each party is responsible for their portion of the driveway, keeping it maintained and unhindered, which includes snow removal, so that that other party can access the road and their residence However, this person told us since he is not currently residing at this location he does not need to keep his section of the drive cleared This easement agreement is not contingent on residency, but on ownership and since the owner of this property has not done snow removal, either by himself or by hiring an outside contractor in a timely manner after the snow has stopped, we have been forced to do the snow removal on his section of the drive On the two occasions we discussed snow plowing with this owner it was stated that if he did not want us to plow his portion of the drive, then it was his responsibility to either do it himself or hire someone to do it and if this was not done we would charge $per plow and cents per pound for saltThe total amount is then reduced by 50% because per the Easement Agreement each party is responsible for 50% of the cost of snow removal, and then we submitted the bill to the owner The only reason we have billed this homeowner through our company is so there is an itemized document showing the dates and exact amount of salt used to maintain the drive This neighbor owns 18,sq feet of this drive and we 2,sq feet of it, but even though he owns substantially more of the drive than we do, we are following the agreement and splitting the cost of clearing the drive equally If this owner does not agree with the terms of the Driveway Easement; that is an issue he will have to take to a court of law and not the Revdex.com Thank you [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We stand by our original complaint against Mr [redacted] and Gall’s Trenching, Inc Unfortunately, the response from Mr [redacted] is a smokescreen in an attempt to cover up the real issues at hand, which are verbal threats, harassment and fraudulent billing practices, through his company ***’s Trenching, Inc Also, there are at least four total falsehoods reported by Mr*** Especially regarding Mr***’s statement, “On the two occasions we discussed snow plowing with this owner it was stated that if he didn’t want us to plow his portion of the drive .we would charge $per plow and cents per pound of salt” This is a total lie This was never said to meAs a matter of fact, on 1/11/at 11:am, it was agreed in Mrand Mrs***’s driveway, with Mrs [redacted] present, that I and Mr [redacted] would take turns plowing and salting the driveway with no monies exchangedI proceeded to plow the driveway approximately 80% of the time Shortly after this conversation on 1/11/14, he proceeded to send us the second bill He states, “The only reason we have billed this homeowner through our company is so there is an itemized document”This is not business practice for anyone! If we wanted an “itemized document” we would ask him for one! Also, nothing on the two bills indicates they are for record keeping They are straight forward bills for all intent and purposesWe have included copies of the two bills with this response The fact remains, Mr [redacted] and ***’s Trenching, Inc., DID send us two unauthorized and fraudulent bills for services that were not requested We do not feel that ***’s Trenching, Inc., is a reputable or honest company to do business with This is exactly why this IS an issue for the Revdex.com Mr [redacted] and ***’s Trenching, Incshould not be allowed to harass, threaten or send fraudulent bills to anyone Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
As previously stated, we stand by our original complaints and statements.  It's quite apparent that Mr. [redacted], along with his wife, Kay [redacted], is now back pedaling by claiming his business had nothing to do with this. All of a sudden, he is claiming this is a "personal issue" when through all of his other correspondence he referenced his company.  He knew full well that he was billing us through his business [redacted]'s Trenching, Inc. expecting us to pay.  He continued to harass us by sending us bill after bill--three in total.  Last year had nothing to do with this issue.  Mr. [redacted] is lying about a discussion involving money this year. If his wife also wants to lie, there is nothing we can do about that.  The fact remains, that Mr. [redacted], his wife [redacted] and their business [redacted]'s Trenching, Inc., DID send us three unauthorized and fraudulent bills for services that were not requested. [redacted]'s Trenching, Inc. is not a reputable or honest company to do business with.

As stated in my last response “Unfortunately, the complaint against [redacted]’s Trenching, Inc, is our neighbors attempt to avoid his legal responsibility to maintain his portion of a shared driveway.  When this person purchased the adjoining property to us in January 2013, it came with a Driveway Easement (Doc # 1062320) which states that each party is responsible for their portion of the driveway, keeping it maintained and unhindered, which includes snow removal, so that the other party can access the road and their residence.” (We have attached the portion of the Easement that states this.)  And if our neighbor is so offended by the itemized document we sent to him on [redacted]’s Trenching letterhead, I will be more than happy to resend him an itemized list on a plain sheet of paper, sent to him by me personallyand not through my business like I did last year.  The fact of the matter is that no matter what paper or heading is attached to the document it is still his responsibility to take care of his portion of the shared driveway.  And since this was not done, I [redacted] (not [redacted]’s Trenching, Inc) had to personally remove the snow myself from his portion so that my wife and kids could have safe access to the road and our personal residence before and after work and school.
Our neighbor’s statement about not being aware of my charge of $45 per plow and 0.20 per pound for salt is completely false.  This is the same amount that our neighbor paid last winter. This payment was made to me personally by personal check written out and signed by our neighbor. (See attachment) At the time of payment (which was 2 months after the statement was given to him), our neighbor was not happy with our “fake bill”.  So if he was not happy with this arrangement he had ample amount of time to find a professional snow removal company that would do the removal of snow for the same amount of money or less than I did it for, then we could split that cost equally. 
On 01/11/2014 I did have a conversation with my neighbor about plowing and salting.  It was stated by my neighbor that he would plow every other time if possible, but could not guarantee that he could do it at the times that my family needed to get up to our residence. I stated to him, with my wife present that I would be more than happy to have him plow, and then I would pay him 50% of the $45.  Never was it stated that no monies would exchange hands. 
As far as a resolution to this, I propose that we each make an itemized statement of the times we plowed and the amount of salt used, charging $45 per plow and .20 per pound for salt, then deducting that amount by 50% (per the driveway easement) and sending that itemized statement to the other party.  Payment will then be made to each other.  Because our neighbor has continued to make false accusations against me and my business for “fraudulent bills, harassment and threats”, I feel it is my best interest not to have any personal contact with my neighbor and would like to conduct any transaction with him through the mail.  Since this is obviously a personal matter, I hope this ends our neighbor’s attempts to smear our business’s name.
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We stand by our original complaint against Mr. [redacted] and Gall’s Trenching, Inc.
 
Unfortunately, the response from Mr. [redacted] is a smokescreen in an attempt to cover up the real issues at hand, which are verbal threats, harassment and fraudulent billing practices, through his company [redacted]’s Trenching, Inc.  Also, there are at least four total falsehoods reported by Mr. [redacted].
 
Especially regarding Mr. [redacted]’s statement, “On the two occasions we discussed snow plowing with this owner it was stated that if he didn’t want us to plow his portion of the drive….we would charge $45 per plow and 20 cents per pound of salt”.  This is a total lie.  This was never said to me. As a matter of fact, on 1/11/14 at 11:00 am, it was agreed in Mr. and Mrs. [redacted]’s driveway, with Mrs. [redacted] present, that I and Mr. [redacted] would take turns plowing and salting the driveway with no monies exchanged. I proceeded to plow the driveway approximately 80% of the time.
 
Shortly after this conversation on 1/11/14, he proceeded to send us the second bill.  He states, “The only reason we have billed this homeowner through our company is so there is an itemized document”. This is not normal business practice for anyone!  If we wanted an “itemized document” we would ask him for one!  Also, nothing on the two bills indicates they are for record keeping.  They are straight forward bills for all intent and purposes. We have included copies of the two bills with this response.
 
The fact remains, Mr. [redacted] and [redacted]’s Trenching, Inc., DID send us two unauthorized and fraudulent bills for services that were not requested.  We do not feel that [redacted]’s Trenching, Inc., is a reputable or honest company to do business with.  This is exactly why this IS an issue for the Revdex.com.  Mr. [redacted] and [redacted]’s Trenching, Inc. should not be allowed to harass, threaten or send fraudulent bills to anyone.    
Regards,
[redacted]

#ffffff;">
Unfortunately, the complaint against [redacted]’s Trenching, Inc, is our neighbors attempt to avoid his legal responsibility to maintain his portion of a shared driveway, it is not a Contractor/Customer dispute in any way.  When this person purchased the adjoining property to us in January 2013, it came with a Driveway Easement (Doc # 1062320) which states that each party is responsible for their portion of the driveway, keeping it maintained and unhindered, which includes snow removal, so that that other party can access the road and their residence.  However, this person told us since he is not currently residing at this location he does not need to keep his section of the drive cleared.  This easement agreement is not contingent on residency, but on ownership and since the owner of this property has not done snow removal, either by himself or by hiring an outside contractor in a timely manner after the snow has stopped, we have been forced to do the snow removal on his section of the drive.  On the two occasions we discussed snow plowing with this owner it was stated that if he did not want us to plow his portion of the drive, then it was his responsibility to either do it himself or hire someone to do it and if this was not done we would charge $45 per plow and 20 cents per pound for salt. The total amount is then reduced by 50% because per the Easement Agreement each party is responsible for 50% of the cost of snow removal, and then we submitted the bill to the owner.  The only reason we have billed this homeowner through our company is so there is an itemized document showing the dates and exact amount of salt used to maintain the drive.  This neighbor owns 18,093 sq feet of this drive and we 2,797 sq feet of it, but even though he owns substantially more of the drive than we do, we are following the agreement and splitting the cost of clearing the drive equally.  If this owner does not agree with the terms of the Driveway Easement; that is an issue he will have to take to a court of law and not the Revdex.com. 
Thank you.
 
[redacted]