I am rejecting this response because: My name is [redacted] and I am responding on the behalf of my parentsThey have been composing letters to your organization at my recommendation and I have been transferring them to an email format as they do not own a computer nor do the want oneMy sisters and I have been concerned with their health do the stress Midwest has created with their roofing/soffit projectMy Father ***, has been a Lifelong friend to Gary, the original owner of Midwest, my parents have used Midwest for all their roofing/siding needs on their homeGary has retired and his son Greg now owns the companyMy Family and I feel that the ball was dropped by Jorian, whom I was told is the estimator/project manager, and he is attempting to cover his mistakes and liesAnd that any further communication between our Parents, the Revdex.com and Midwest would be better served dealing with Greg the President of the companyIt makes me very uncomfortable watching my parents reactions to Jorians responses to the Revdex.com, as they get all riled up stating "He's Lieing!"Both of my parents have health issues and I believe this ridiculous unnecessary stress is making things hard on themCarol, I believe my Father, ***, is going to call you tomorrow as he is more of a vocal, I wanna talk to her kinda guyPlease help them get this resolved, this is and has been a great company, it appears to me that promises were made to my parents to get them to do alot more work than my parents originally wanted ensuring Midwest a larger Job SaleYet promises were not kept by Midwest to achieve the desired outcome my parents were expecting that Jorian promised they would definitely take care of Sincerely [redacted] ***
I am rejecting this response because: My name is [redacted] and I am responding on the behalf of my parentsThey have been composing letters to your organization at my recommendation and I have been transferring them to an email format as they do not own a computer nor do the want oneMy sisters and I have been concerned with their health do the stress Midwest has created with their roofing/soffit projectMy Father ***, has been a Lifelong friend to Gary, the original owner of Midwest, my parents have used Midwest for all their roofing/siding needs on their homeGary has retired and his son Greg now owns the companyMy Family and I feel that the ball was dropped by Jorian, whom I was told is the estimator/project manager, and he is attempting to cover his mistakes and liesAnd that any further communication between our Parents, the Revdex.com and Midwest would be better served dealing with Greg the President of the companyIt makes me very uncomfortable watching my parents reactions to Jorians responses to the Revdex.com, as they get all riled up stating "He's Lieing!"Both of my parents have health issues and I believe this ridiculous unnecessary stress is making things hard on themCarol, I believe my Father, ***, is going to call you tomorrow as he is more of a vocal, I wanna talk to her kinda guyPlease help them get this resolved, this is and has been a great company, it appears to me that promises were made to my parents to get them to do alot more work than my parents originally wanted ensuring Midwest a larger Job SaleYet promises were not kept by Midwest to achieve the desired outcome my parents were expecting that Jorian promised they would definitely take care of Sincerely [redacted] ***