Ace Cleaners

Do not send any clothes to this cleanersThey ruined one of my shirts, causing a large rust like stain on the collarWhen my wife spoke to the male employee about it he was belligerent to her and told her it must have been there previouslyI called to speak with him and see what could be done to resolve the issue and he hung up on meWhen I went to complain in person, I was told that it was my problem and that I am a liarThe exchange became heated and I was told to get out and never return The employee has no customer service skills and was extremely aggressive until he realized that he could not intimidate me by yelling and sticking his finger in my face Worker was extremely disrespectful and told me to sue him if I had an issue

ADVERTISEMENT STATES "HEMMING SPECIAL $10.00 PER ITEM" I BROUGHT IN A SKIRT FOR HEMMING, WITH LOCAL ADVERTISEMENT COUPON. THE EMPLOYEE REPORTS THE ADVERTISEMENT REFERS TO PANTS ONLY.I SHOW THE AD TO THE EMPLOYEE & POINT OUT THERE IS NO SPECIFICATION INDICATED IN THE COUPON REGARDING THE TYPE OF GARMENT TO BE HEMMED. EMPLOYEE GETS ARGUMENTATIVE, & STATES SHE WON'T HONOR THE COUPON. I REQUEST TO SPEAK TO THE MANAGER. THE EMPLOYEE STATES SHE IS THE OWNER. THEN THE EMPLOYEE SUDDENLY CONTINUES TO STATE THAT THE FABRIC OF MY SKIRT(ORDINARY FABRIC) IS NOT COMPATABLE WITH THEIR SEWING MACHINE. OBVIOUSLY A POOR ATTEMPT AT AN EXCUSE. I EXIT THE PREMISES.Product_Or_Service: NONEDesired SettlementTHIS COMPANY NEEDS TO CORRECT THEIR ADVERTISING COUPONS,& STOP WASTING CUSTOMERS TIME,AS A PLOY TO ELECIT BUSINESS THEY DON'T STAND BEHIND. I WANT RESTITUTION IN THE FORM OF 5 FREE HEMMING SERVICES WITHOUT LIMITATIONS-IE:THE TYPE OF GARMENT OR FABRIC TO BE HEMMED.NO EXPIRATION DATES,GOOD FOR USE AT ANY OF THEIR RENO/SPARKS NEVADA LOCATIONS & JOB TO BE COMPLETED WITHIN 1 WEEK OF DROP OFF.I ALSO WANT A WRITTEN APOLOGY FROM THAT EMPLOYEE/OWNER FOR TREATING A PROSPECTIVE CUSTOMER SO UNACCEPTABLY.

Do not send any clothes to this cleaners. They ruined one of my shirts, causing a large rust like stain on the collar. When my wife spoke to the male employee about it he was belligerent to her and told her it must have been there previously. I called to speak with him and see what could be done to resolve the issue and he hung up on me. When I went to complain in person, I was told that it was my problem and that I am a liar. The exchange became heated and I was told to get out and never return. The employee has no customer service skills and was extremely aggressive until he realized that he could not intimidate me by yelling and sticking his finger in my face. Worker was extremely disrespectful and told me to sue him if I had an issue.