ACE Financial Centers, Inc. Reviews (2)
ACE Financial Centers, Inc. Rating
Address: 4801 E Independence Blvd Ste 604, Charlotte, North Carolina, United States, 28212-5491
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www.acefinancialcenters.com
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Good afternoon [redacted], I am the community manager here at Sugar Tree Apts. I am writing in response to the complaint submitted by our previous resident [redacted]. The charges Mr. [redacted] submitted to you were removed from his final move out statement. My regional...
manager [redacted] communicated the removal of the charges resolving this concern back on September 2, 2016 with Mr. [redacted] and our office. The charges billed in error were due to a misunderstanding on our behalf. There were repairs that were scheduled prior to his move-in that were over looked by an outside contractor. The repairs were scheduled as early as possible the following morning after the move-in, and due to a couch being placed over the needed repair of carpet – once again the contractor failed to repair. This was not brought to my attention therefore I did not realize the repair had not been made. Thank you for your time.