Ace Handyman Services Clear Lake

I am a huge fan of Handyman Matters. My first interaction with the company was with Danielle, the Customer Service Rep. She explained the process of working with Handyman Matters thoroughly and answered a ton of questions that I had before, during the repair period, and after. She was also very helpful in providing directions/instructions when I dropped by the office to submit payment. I have never experienced an issue with getting a prompt response to a random question, even when she was on vacation! It's the little things that make a big impact where customer service is concerned. Danielle helped me schedule an estimate with Duane. He showed up, asked a bunch of questions, fully understood what I needed - complete small bath remodel, replaced a pedestal sink with a full-size vanity in the master bath, repaired several sections of drywall in two additional rooms that had gaping holes, and replaced a garage side-entry door. He completed the work for me and was in my home for over two weeks. Duane is extremely professional, highly skilled, and is way more than a handy man. He understands and can fix any sort of plumbing/electrical/carpentry/drywall/painting/structural issues that you may have. He is excellent at providing a shopping list for the items a customer can easily purchase on their own - huge cost savings there. And there were zero issues with items he purchased for "behind the scenes" work that went into my project. Raymond also helped finish up the work on my home. He is a great finisher with an eye for detail. His caulk/paint finishes completed my punch list items to my satisfaction. Finally, I cannot say enough about the owner, Ron. He is a man of integrity, very knowledgeable about the business side of house repairs, and helped me finish out the repairs on my home caused by Hurricane Harvey on a high note. This means the world to me. I will use Handyman Matters for all of my future home repair needs - from small scale jobs to large scale jobs. Everyone I interacted with at this company is concerned with delivering great customer service, being fair, working hard, and doing quality work. I have hired other individuals and other remodeling companies in the past but this is the first time I've felt that the folks working on my home actually cared about leaving the customer satisfied. This is the type of company you would recommend to your family and friends.