Ace Landscaping Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The business *** rambles all over the place and does not address the issues Again, the issues:
I never ordered a fall cleanup Let him show some proof a fall cleanup was ordered
He only did half the snow removal job, for which I paid him half The memo of the check for the half payment says "payment in full." This is legally binding I have provided same check.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I MADE A MISTAKE & MAIL OUT A PAST DUE TO THE WRONG PERSON & ADDRESS WITH OUT DOING CHECKING MY CLIENTS PROPER RECORDS , *** *** OWES MY NO $$$$$$$$$$$$$$$$ MONEY , SHE HAS PAID HER BALANCE IN FULL , I GAVE HER MY SINCERE APOLOGY , IT WAS A SIMPLY MISTAKE IN MY
PART FROM MY OFFICE , I HAVE DESTROYED ALL DOCUMENTS IN REGARDS TO MRS CARLENE & I HAVE MADE SOME DOUBLE CHECKING PROCEDURES IN MY OFFICE SO IT DON'T HAPPEN GOING FORWARD WITH OTHER CUSTOMERS , IT WAS A SIMPLY INNOCENT MISTAKE , THANK YOU

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

I MADE A MISTAKE & MAIL OUT A PAST DUE TO THE WRONG PERSON & ADDRESS WITH OUT DOING CHECKING MY CLIENTS PROPER RECORDS , *** *** OWES MY NO $$$$$$$$$$$$$$$$ MONEY , SHE HAS PAID HER BALANCE IN FULL , I GAVE HER MY SINCERE APOLOGY , IT WAS A SIMPLY MISTAKE IN MY
PART FROM MY OFFICE , I HAVE DESTROYED ALL DOCUMENTS IN REGARDS TO MRS CARLENE & I HAVE MADE SOME DOUBLE CHECKING PROCEDURES IN MY OFFICE SO IT DON'T HAPPEN GOING FORWARD WITH OTHER CUSTOMERS , IT WAS A SIMPLY INNOCENT MISTAKE , THANK YOU

I WORKED FOR HER ALL YEAR PROVIDING LANDSCAPING LAWN SERVICE , WE REMOVED GARBAGE IN THE FALL MONTHS WHICH PART OF THE SERVICE & THERE'S A FEE FOR IT , HOW CAN WE ASSUME THAT THERE'S NO CHARGE FOR THE REMOVAL OF THE LEAVES , WE HAVE A CANCELLATION FEE FOR END OF YEAR SERVICE , IM NOT SURE WHAT YOU MEAN ABOUT THE SNOW REMOVAL FEE & NOTATIONS

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Ace Landscaping says:  
"I WORKED FOR HER ALL YEAR PROVIDING LANDSCAPING LAWN SERVICE"
[redacted] says:
"Yes, and you were paid all throughout the year for the services that you performed that were agreed upon."
 
Ace Landscaping says:
"WE REMOVED GARBAGE IN THE FALL MONTHS WHICH PART OF THE SERVICE & THERE'S A FEE FOR IT.  HOW CAN WE ASSUME THAT THERE'S NO CHARGE FOR THE REMOVAL OF THE LEAVES"  
[redacted] says:
"Who is assuming anything?  You were paid for the services we hired you to perform. You continually try to convolute and confuse the issue by bringing up nonsensical, extraneous matters.  Again, here are the two issues:  1.  We did not request a Fall cleanup.  You state that your bill says there's a $100 charge for NOT REQUESTING a Fall cleanup.  Why would I NOT REQUEST something that I'm not requesting?  It's like saying, there's a $100 charge for NOT REQUESTING that you cut down a tree.  You can't bill someone for NOT REQUESTING something, unless, of course, they agreed to such nonsense by signing something to that effect.  Did I sign something stating that I agreed to pay you $100 for NOT REQUESTING a Fall cleanup?  Please enlighten me, if so.  As for the snow removal, you state that you don't understand the notations.  What is it that you don't understand?  I'll be happy to explain it to you.
, WE HAVE A CANCELLATION FEE FOR END OF YEAR SERVICE , IM NOT SURE WHAT YOU MEAN ABOUT THE SNOW REMOVAL FEE & NOTATION Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

WE HAVE FUL FILLED OUR OBLIGATION AS A CONTRACTOR & CUSTOMER HAS REFUSED TO PAY , I OFFER 1/2 OFF FOR OUR SERVICES WHEN HER LAWYER CONTACTED ME  & THEY  DID NOT ANSWERED CALLED ME BACK  , I DID THE END OF YEAR FALL CLEAN UP LEAF REMOVAL SERVICE , WE CLEANED AROUND THE PROPERTY...

, CUT & EDGE THE LAWN , CUSTOMER HAS LIKE 4 TREES IN THE BACK YARD WHICH CREATES A TONE OF GARBAGE IN THE FALL SEASON  AS MUCH AS 10 YARDS OF GARBAGE , I HAD BEEN WORKING FOR THE CUSTOMER FOR THE ENTIRE YEAR , WE DO HAVE A $ 100.00 CANCELLATION FEE OF $ 100.00 FOR EARLY END OF YEAR CANCELLATION OR IF CUSTOMER RE QUEST NO FALL CLEAN UP SERVICE IN OUR E MAILS & INVOICES AND   FOR THIS REASON OF FALL DEDRI OR GARBAGE THAT FALL IN THE MONTHS OF OCTOBER , NOVEMBER FROM THE TREES SO WE USUALLY CLOSE OUT THE SEASON IN DECEMBER WHEN HOUSE DROP THE LEAVES LATE  , CUSTOMER CALLED UN HAPPY THAT WE LEFT THE SIDING AT THE BACK DIRTY WHEN WE DID    THE FALL CLEAN UP SERVICE  BY THE ENTRANCE OF THE OFFICE IN THE BASEMENT , I WHEN THERE THAT NIGHT WITH MY FOREMAN & I KNOCKED ON THE BASEMAN OFFICE DOOR &  THE LADY THAT WAS THERE SHOWED ME THE AREAS THAT WERE DIRTY SO I CLEANED IT WITH THE WATER HOSE , SHE ALSO SHOWED ME A LITTER FROM THE GUTTER THAT HAD BEEN OFF FOR SOME TIME NOW SO I OFFERED TO INSTALL and SECURE  IT AS A COURTESY (no charge ) BUT I NEEDED A LADDER & THE LADY TOLD ME THERE WAS ONE IN THE GARAGE THAT WAS LOCKED WITH A LOCK  & BUT THE DOOR OR LOCK WAS BROKEN & I TOLD HER LET EM CHECK IT WAS VERY DARK , I THINK THE LADY HAD A FLASH LIGHT OR MAYBE I HAD ONE BUT A FLASH LIGHT WAS USED TO SEE SO I CHECKED TO  SEE IF I CAN OPEN IT & FIX IT , ONCE AGAIN I OPENED THE DOOR & FIX THE ISSUE AS A COURTESY (no charge ) I CLOSED EVERYTHING UP WHEN I FINISHED WITH THE LADDER TO REPAIR THE LITTER ;
 WITH THE SNOW    WHEN I ARRIVED THE SNOW WAS LIKE BELOW  BELOW MY  KNEES   IT WAS A LAST MINUTE CALLED TO ME & WE NEGOTIATED A PRICE OF $ 150.00  , I DO NOT RECALLED THE INCHES OF THE STORM BUT IT WAS LIKE 12 TO 15 OR BETTER I DID WHAT I WAS SUPPOSE & LEFT THE ARES TO BE CLEARED FOR SAFETY  , THE DRIVEWAY IS LIKE 12 FEET WIDE & LIKE 40 TO 60 FEET DEEP , SIDEWALK , MAIN ENTRANCE , STEPS & MAIN STOOP & THE BACK SIDE WALKWAY WAS ALSO SERVICE

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: I hired this landscaper, Ace Landscaping, to do weekly cutting, nothing else, at [redacted]. He took it upon himself to do something he calls "Fall Cleanup," which I never requested, never authorized, and charged me $250 for it. I explained to him that I never ordered it and we didn't even see any sign of anything like that being done on the property.Secondly, I asked him for a price to snow shovel driveway, stoops and walkways of same property. He quoted me $150 to do full driveway, stoops and walkways. He took so long to arrive that we had the job halfway done when he arrived, so he only did half the job. I explained to him that I would pay him for half the shoveling, $75, and that I would not pay for a "Fall Cleanup." I paid him the $75, and I wrote "Payment in Full" on the face of the check, in the memo section of check, which is a legally binding document if cashed. He cashed the check but continues to badger me, stating that I owe him $365.95. I have maintained all copies of my correspondence to him, including a copy of the check I mentioned. Please advise.Desired Settlement: I would like Revdex.com to contact this landscaping company [redacted], and explain to him that he needs to show some proof of my authorization of a "Fall Cleanup" in order to perform it and bill me for it. Please also advise him that he performed half the shoveling and was paid half the price accordingly, payment for which he agreed to and he cashed a check stating "Paid in Full" on its face, which is a legally binding document. Please advise me of contact with [redacted].

Business

Response:

WE HAVE FUL FILLED OUR OBLIGATION AS A CONTRACTOR & CUSTOMER HAS REFUSED TO PAY , I OFFER 1/2 OFF FOR OUR SERVICES WHEN HER LAWYER CONTACTED ME & THEY DID NOT ANSWERED CALLED ME BACK , I DID THE END OF YEAR FALL CLEAN UP LEAF REMOVAL SERVICE , WE CLEANED AROUND THE PROPERTY , CUT & EDGE THE LAWN , CUSTOMER HAS LIKE 4 TREES IN THE BACK YARD WHICH CREATES A TONE OF GARBAGE IN THE FALL SEASON AS MUCH AS 10 YARDS OF GARBAGE , I HAD BEEN WORKING FOR THE CUSTOMER FOR THE ENTIRE YEAR , WE DO HAVE A $ 100.00 CANCELLATION FEE OF $ 100.00 FOR EARLY END OF YEAR CANCELLATION OR IF CUSTOMER RE QUEST NO FALL CLEAN UP SERVICE IN OUR E MAILS & INVOICES AND FOR THIS REASON OF FALL DEDRI OR GARBAGE THAT FALL IN THE MONTHS OF OCTOBER , NOVEMBER FROM THE TREES SO WE USUALLY CLOSE OUT THE SEASON IN DECEMBER WHEN HOUSE DROP THE LEAVES LATE , CUSTOMER CALLED UN HAPPY THAT WE LEFT THE SIDING AT THE BACK DIRTY WHEN WE DID THE FALL CLEAN UP SERVICE BY THE ENTRANCE OF THE OFFICE IN THE BASEMENT , I WHEN THERE THAT NIGHT WITH MY FOREMAN & I KNOCKED ON THE BASEMAN OFFICE DOOR & THE LADY THAT WAS THERE SHOWED ME THE AREAS THAT WERE DIRTY SO I CLEANED IT WITH THE WATER HOSE , SHE ALSO SHOWED ME A LITTER FROM THE GUTTER THAT HAD BEEN OFF FOR SOME TIME NOW SO I OFFERED TO INSTALL and SECURE IT AS A COURTESY (no charge ) BUT I NEEDED A LADDER & THE LADY TOLD ME THERE WAS ONE IN THE GARAGE THAT WAS LOCKED WITH A LOCK & BUT THE DOOR OR LOCK WAS BROKEN & I TOLD HER LET EM CHECK IT WAS VERY DARK , I THINK THE LADY HAD A FLASH LIGHT OR MAYBE I HAD ONE BUT A FLASH LIGHT WAS USED TO SEE SO I CHECKED TO SEE IF I CAN OPEN IT & FIX IT , ONCE AGAIN I OPENED THE DOOR & FIX THE ISSUE AS A COURTESY (no charge ) I CLOSED EVERYTHING UP WHEN I FINISHED WITH THE LADDER TO REPAIR THE LITTER ;

WITH THE SNOW WHEN I ARRIVED THE SNOW WAS LIKE BELOW BELOW MY KNEES IT WAS A LAST MINUTE CALLED TO ME & WE NEGOTIATED A PRICE OF $ 150.00 , I DO NOT RECALLED THE INCHES OF THE STORM BUT IT WAS LIKE 12 TO 15 OR BETTER I DID WHAT I WAS SUPPOSE & LEFT THE ARES TO BE CLEARED FOR SAFETY , THE DRIVEWAY IS LIKE 12 FEET WIDE & LIKE 40 TO 60 FEET DEEP , SIDEWALK , MAIN ENTRANCE , STEPS & MAIN STOOP & THE BACK SIDE WALKWAY WAS ALSO SERVICE

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

The business [redacted] rambles all over the place and does not address the issues. Again, the issues:

1. I never ordered a fall cleanup. Let him show some proof a fall cleanup was ordered.

2. He only did half the snow removal job, for which I paid him half. The memo of the check for the half payment says "payment in full." This is legally binding. I have provided same check.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

I WORKED FOR HER ALL YEAR PROVIDING LANDSCAPING LAWN SERVICE , WE REMOVED GARBAGE IN THE FALL MONTHS WHICH PART OF THE SERVICE & THERE'S A FEE FOR IT , HOW CAN WE ASSUME THAT THERE'S NO CHARGE FOR THE REMOVAL OF THE LEAVES , WE HAVE A CANCELLATION FEE FOR END OF YEAR SERVICE , IM NOT SURE WHAT YOU MEAN ABOUT THE SNOW REMOVAL FEE & NOTATIONS

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Ace Landscaping says:

"I WORKED FOR HER ALL YEAR PROVIDING LANDSCAPING LAWN SERVICE"

[redacted] says:

"Yes, and you were paid all throughout the year for the services that you performed that were agreed upon."

Ace Landscaping says:

"WE REMOVED GARBAGE IN THE FALL MONTHS WHICH PART OF THE SERVICE & THERE'S A FEE FOR IT. HOW CAN WE ASSUME THAT THERE'S NO CHARGE FOR THE REMOVAL OF THE LEAVES"

[redacted] says:

"Who is assuming anything? You were paid for the services we hired you to perform. You continually try to convolute and confuse the issue by bringing up nonsensical, extraneous matters. Again, here are the two issues: 1. We did not request a Fall cleanup. You state that your bill says there's a $100 charge for NOT REQUESTING a Fall cleanup. Why would I NOT REQUEST something that I'm not requesting? It's like saying, there's a $100 charge for NOT REQUESTING that you cut down a tree. You can't bill someone for NOT REQUESTING something, unless, of course, they agreed to such nonsense by signing something to that effect. Did I sign something stating that I agreed to pay you $100 for NOT REQUESTING a Fall cleanup? Please enlighten me, if so. As for the snow removal, you state that you don't understand the notations. What is it that you don't understand? I'll be happy to explain it to you.

, WE HAVE A CANCELLATION FEE FOR END OF YEAR SERVICE , IM NOT SURE WHAT YOU MEAN ABOUT THE SNOW REMOVAL FEE & NOTATION

Answer Here]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,