ACE Movers

I hired Ace Movers to move furniture and they damaged items they were told not to moveThey now are unwilling to pay for those items
I hired Ace Movers to move me out of my apartment, two weeks agoThey were asked NOT to move my TVsWhile moving other furniture, they smashed in one of my TVs, which they saw and know they damaged, and then they loaded up the 2nd one, despite being told not to, and damaged it as wellWe have tried to stay in contact with the company but they have been incredibly difficultThey now are unwilling to pay for the damagesThey also seem to not have liability insuranceOur contract states that they will pay a small amount for items that were in the custody of the movers, but it isn't even close to covering the damagesNeither item was meant to be in the custody of the movers and the first tv broken was just bashed inNot to mention that they have had extremely poor customer service in dealing with this issue

Review: My move on 10-3-13 was agreed by both parties in writing for a fixed rate and and we gave ACE Movers a 30% deposit.Monday evening,9-30-13, 2 1/2 days before the move, they called and said they would not be able to move me, leaving my family stranded and at the mercy of any mover that could be available with such short notice.He said it was due to two employees quitting but during the conversation he admitted that he "low balled" the price and couldnt afford to do it.This is unacceptable and unethical. This company should not be in business!Desired Settlement: I want to make sure that I receive a full refund of my deposit ($441.00)I also want others to know of this unethical business practice to keep this from happening to anyone else.