Ace of Spray Reviews (1)
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Ace of Spray Rating
Description: Pressure Washing, Sweeping Service - Power, Post-Construction Clean Up, Graffiti Removal, Parking Area Maintenance & Marking, Sweepers - Power, Fence Contractors, Other Services to Buildings and Dwellings (NAICS: 561790)
Address: 3201 Old Glenview Rd Ste 350, Wilmette, Illinois, United States, 60091-2965
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Review: Had Ace of Spray do garage floor last July of 2014 . Happy with price and got name as referral from a friend . Actual installation was fine . This spring the coating was pealing so contacted [redacted] Wahlen at Ace . He stopped over and indicated not sure why pealing and suggested the Sherwin [redacted]s rep should stop over . He indicated would make good on job . Rep stopped and said wanted to have their research folks give answer . He came up with resolution that replacement seal would be supplied to [redacted] . So now follow up calls .e-mails ,text and even back to rep . No response to any communications from me . Finally contacted rep again and he said would deliver seal to mewhich he did . Going to do reseal fix in spring now . My complaint is no response from [redacted] . . The friend who did referral also called [redacted] and got no response
Business
Response:
I have contacted the customer about the repairs and have no doubt once we coordinate our schedules we will be able to fully resolve the issue at hand.
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,