Just wanted to tick a few people off before I file a civil lawsuitI complained to ZT Motors CEO in Houston and got no reply(I guess he encourages this type of behavior.) FWB Toyota dealer said I had oil leaks that I needed to fix before they would do the test($1,415.00) No oil on the ground where I park but oil leaks? I wanted to come up and look for myself and they said ok, but you may be here 3-hoursWe have to fix other cars first(I borrowed the money to fix the imaginary leaksThis will take me plus months to pay back.) [redacted] the advisor said spending the $would save me $ My Firestone oil guy says no way I had oil leaksWho do you believe? Toyota of FWB? Firestone? I trust the year old guy that changes my oil and has for yearsIf I need something done on the car, he'll come get meI talk to him in the parking lot after every visitSo, according to Toyota of FWB, my car had to spring leaks within miles and days after my
Finance payments for auto purchase were not computed correctly On March 2,I purchased a Toyota Avalon from ZT Moters in Ft.Walton Beach, FloridaI was satisfied with the negotiationWhen signing the paperwork the Finance Officer suggested I purchase additional warranty and insurance ($5629.88)I told him I wanted to think it over and would let him knowHe suggested that I go ahead and include it and if I canceled within days it would be canceled and "you have nothing to lose"I returned in about days and told him I decided not to take itI asked him to remove it from my contract and he said that was not necessary, it would be deductedFinancing was through Toyota at zero percent interest for forty-eight months, which is why I decided to finance itIt took over 1/months to have the amount deducted (after numerous phone calls)The first payment was due in months from purchaseI discovered my payments were figured on the original cost including the warranty and
ZT Motors (Fort Walton Beach Toyota) failed to refund a Car Care Service Plan as requested within the day cancellation window On Friday, October, I purchased a new Toyota CamryAs part of the sale, I was offered a Car Care Service Plan (CCSP) for $1,(tax included)As I thought about whether or not to purchase the CCSP, the Finance Dept rep (MrBrandon J [redacted] told me I could cancel it within days if I changed my mindWith that, I agreed to the purchase After evaluating the value of the CCSP, I decided I did not want it and returned to Fort Walton Beach Toyota on Tuesday, October, to request a refundAnother rep from the Finance Dept (unknown) completed a cancellation request, attached a copy of my CCSP receipt, and told me Brandon would call me the next day to complete the refundBrandon never called I sent Brandon an e-mail on Friday, November, to request a copy of the cancellation confirmation and for him to advise when I will see the refun
Brought vehicle in for a default wheel bearing and whomever washed my car made deep scratches to my trunk Brought my car in for a default wheel bearing and someone who washed my vehicle scratched the trunk of my vehicle.(It looks as if someone was trying to remove the sap but ended up making deep scratches around it instead.) When I picked it up it was dark out so I did not get a chance to check the vehicleI notice the scratches the following morning and brought it right back to the dealership at Fort Walton Beach Toyota DealershipDarrel took off with my vehicle and came back with the sap removed and proceed to take the photosHe said he would have their 3rd party take a look at it to see if he can fix it but never said if he could or not but I dropped it off and they only paint the surface and the scratches are still very apparentHe then told me that he would get a hold of the painter and see if that was all he couldHe never called me back it has been over two weeks since I
The issue @ hand is a discw/ customer service & proper maintpracticesFrom the year of purchase to now I have repeatedly had issues w/ sunroof op Including 8/5/RO#XXXXXX, 8/11/R0#XXXXXX, 10/14/RO#XXXXXX, 10/19/RO#XXXXXX, 5/20/RO#XXXXXX, 7/8/RO#XXXXXX, I have experienced reoccurring sunroof issuesToday I've reached out to speak with the lead service advisor, [redacted] who has not contacted me back since, as of today, the 11th of August, my sunroof began malfunctioning againThat's a total of related issues that have not been rectifiedConsidering multiple military deployments, the only time this seems to not be an issue is when I'm not here to complain about itSo in the grand scheme of things, they've had my car longer than I've been able to enjoy it The issue began with air seeping through it to actual mechanical and electrical issues; progressively getting worse after each visitContacting MBUSA was also a waste of time as they offer to only back the
The issue @ hand is a discw/ customer service & proper maintpracticesFrom the year of purchase to now I have repeatedly had issues w/ sunroof op
Including 8/5/RO#XXXXXX, 8/11/R0#XXXXXX, 10/14/RO#XXXXXX, 10/19/RO#XXXXXX, 5/20/RO#XXXXXX, 7/8/RO#XXXXXX, I have experienced reoccurring sunroof issuesToday I've reached out to speak with the lead service advisor, *** *** who has not contacted me back since, as of today, the 11th of August, my sunroof began malfunctioning againThat's a total of related issues that have not been rectifiedConsidering multiple military deployments, the only time this seems to not be an issue is when I'm not here to complain about itSo in the grand scheme of things, they've had my car longer than I've been able to enjoy it
The issue began with air seeping through it to actual mechanical and electrical issues; progressively getting worse after each visitContacting MBUSA was also a waste of time as they offer to only back the
Dealership included non requested and unnecessary Lifetime Nitrogen tire inflation fee into sales contract
I am writing this complaint to the Revdex.com to report how Toyota of Fort Walton Beach has the questionable practice of adding a $fee for Lifetime Nitrogen tire inflation into the sales contract This $was never discussed with me before it was added to the auto sales contract and was presented as a non-negotiable fee at the time of contract signingEfforts to recover a $refund have proven negative
On February 11, 2016, I purchased a new Toyota Camry at Toyota Of Fort Walton Beach At no time did any sales employee at Toyota of Fort Walton Beach discuss with me the option of either freely purchasing or being required to purchase Lifetime Nitrogen tire inflation for $
After agreeing to purchase the Camry, I met with the dealer's finance employee, who completed the sales transaction At that time, I was presented wit
On April I went to ZT motors and test drove there dodge DurangoI didn't see any problems even thought I only drove it for a short while because they had no license plate for me to take it out on the open roadI was satisfied with the drive and they handed me the inspection sheet that they did on the truck which they said there was no problemsI brought the car placing a down payment of $and drove it off the lotLater on the night while I was headed home the check engine light came on and I took it to auto zone to get the code downloadedThey said I had a Pcode and need a spark plugI brought the spark plug and went homeWhile I was there we looked up the code for the vehicle and found out that there was a severe warning saying that it was kind of like a recall and needed to go to a dodge dealershipOn Tuesday I brought it to the dodge dealership and called ZT Motors to tell them what happenedThey told me that they would not supply me with a vehicle
Just wanted to tick a few people off before I file a civil lawsuitI complained to ZT Motors CEO in Houston and got no reply(I guess he encourages this type of behavior.)
FWB Toyota dealer said I had oil leaks that I needed to fix before they would do the test($1,415.00) No oil on the ground where I park but oil leaks? I wanted to come up and look for myself and they said ok, but you may be here 3-hoursWe have to fix other cars first(I borrowed the money to fix the imaginary leaksThis will take me plus months to pay back.) *** *** the advisor said spending the $would save me $
My Firestone oil guy says no way I had oil leaksWho do you believe? Toyota of FWB? Firestone? I trust the year old guy that changes my oil and has for yearsIf I need something done on the car, he'll come get meI talk to him in the parking lot after every visitSo, according to Toyota of FWB, my car had to spring leaks within miles and days after my
ZT Motors is not honoring the Pirelli year warranty on my BMW's original equipment run flat tiresThey charges me $for one tire
My wife ran over a nailHer BMW 228i has Pirelli tiresWhen I took the car to ZT Motors BMW, Fort Walton Beach, they replaced the tire charging me $They insisted they are not Pirelli Dealers and will not honor the Pirelli Road Hazard one year policyToday they gave me the tire and told me I have to return it and I have to obtain and complete the warranty claim formI am really upset about the way I am being treated by themThis is my fourth BMW and possibly my last if this is not resolvedPlease contact me and tell me how I can get my $backI do not want to be ping ponged back and forth between Pirelli and ZT Motors of Fort Walton Beach anymore.ZT Motors is insisting they are not a Pirelli dealer even though the majority of their cars on the lot have Pirelli tiresWhen I contacted Pirelli they wrote me that, "BMW Corporate
Finance payments for auto purchase were not computed correctly
On March 2,I purchased a Toyota Avalon from ZT Moters in Ft.Walton Beach, FloridaI was satisfied with the negotiationWhen signing the paperwork the Finance Officer suggested I purchase additional warranty and insurance ($5629.88)I told him I wanted to think it over and would let him knowHe suggested that I go ahead and include it and if I canceled within days it would be canceled and "you have nothing to lose"I returned in about days and told him I decided not to take itI asked him to remove it from my contract and he said that was not necessary, it would be deductedFinancing was through Toyota at zero percent interest for forty-eight months, which is why I decided to finance itIt took over 1/months to have the amount deducted (after numerous phone calls)The first payment was due in months from purchaseI discovered my payments were figured on the original cost including the warranty and
Repair to catalytic converter
I brought the car in to replace the left catalytic converter Also had the trans serviced and the plugs replaced On the way home car stalled and ran rough Wife returned car said it was a flow sensor and replaced it Again, on the way home car stalled and ran rough I had the car towed back to the dealer This all began on March 17thFinally got the car back May after replacing the other catalytic converter On the way home I noticed that the windshield was cracked and again the check engine light came on This is now unacceptable
Brought vehicle in for service on 12/After service was completed, discovered cracked panelBrought vehicle back to dealer, who denied wrongdoing
On 12/30, we brought our Toyota Matrix in for service for an oil change, check windshield wiper motor, and issue with the CD player not workingWe decided not to fix issue with wiper motor and were told that nothing could be done to repair CD player except replace itUpon bringing it for service, we discovered the car was also recalled for airbag inflator and not safe to driveToyota provided us with a rental from 12/30-4/The vehicle in question was parked as per mandatory instruction, until we were notified that the recall repair was availableWe then drove the car to the dealer for that repairUpon receiving it back, I noticed cracks and a chip in the radio bezel panel which were clearly from someone trying to remove it with a screwdriverI brought the vehicle back and showed the service manager Brad, after having disc
Brought vehicle in for a default wheel bearing and whomever washed my car made deep scratches to my trunk
Brought my car in for a default wheel bearing and someone who washed my vehicle scratched the trunk of my vehicle.(It looks as if someone was trying to remove the sap but ended up making deep scratches around it instead.) When I picked it up it was dark out so I did not get a chance to check the vehicleI notice the scratches the following morning and brought it right back to the dealership at Fort Walton Beach Toyota DealershipDarrel took off with my vehicle and came back with the sap removed and proceed to take the photosHe said he would have their 3rd party take a look at it to see if he can fix it but never said if he could or not but I dropped it off and they only paint the surface and the scratches are still very apparentHe then told me that he would get a hold of the painter and see if that was all he couldHe never called me back it has been over two weeks since I
ZT Motors (Fort Walton Beach Toyota) failed to refund a Car Care Service Plan as requested within the day cancellation window
On Friday, October, I purchased a new Toyota CamryAs part of the sale, I was offered a Car Care Service Plan (CCSP) for $1,(tax included)As I thought about whether or not to purchase the CCSP, the Finance Dept rep (MrBrandon J*** told me I could cancel it within days if I changed my mindWith that, I agreed to the purchase
After evaluating the value of the CCSP, I decided I did not want it and returned to Fort Walton Beach Toyota on Tuesday, October, to request a refundAnother rep from the Finance Dept (unknown) completed a cancellation request, attached a copy of my CCSP receipt, and told me Brandon would call me the next day to complete the refundBrandon never called
I sent Brandon an e-mail on Friday, November, to request a copy of the cancellation confirmation and for him to advise when I will see the refun
Just wanted to tick a few people off before I file a civil lawsuitI complained to ZT Motors CEO in Houston and got no reply(I guess he encourages this type of behavior.) FWB Toyota dealer said I had oil leaks that I needed to fix before they would do the test($1,415.00) No oil on the ground where I park but oil leaks? I wanted to come up and look for myself and they said ok, but you may be here 3-hoursWe have to fix other cars first(I borrowed the money to fix the imaginary leaksThis will take me plus months to pay back.) [redacted] the advisor said spending the $would save me $ My Firestone oil guy says no way I had oil leaksWho do you believe? Toyota of FWB? Firestone? I trust the year old guy that changes my oil and has for yearsIf I need something done on the car, he'll come get meI talk to him in the parking lot after every visitSo, according to Toyota of FWB, my car had to spring leaks within miles and days after my
Finance payments for auto purchase were not computed correctly On March 2,I purchased a Toyota Avalon from ZT Moters in Ft.Walton Beach, FloridaI was satisfied with the negotiationWhen signing the paperwork the Finance Officer suggested I purchase additional warranty and insurance ($5629.88)I told him I wanted to think it over and would let him knowHe suggested that I go ahead and include it and if I canceled within days it would be canceled and "you have nothing to lose"I returned in about days and told him I decided not to take itI asked him to remove it from my contract and he said that was not necessary, it would be deductedFinancing was through Toyota at zero percent interest for forty-eight months, which is why I decided to finance itIt took over 1/months to have the amount deducted (after numerous phone calls)The first payment was due in months from purchaseI discovered my payments were figured on the original cost including the warranty and
ZT Motors (Fort Walton Beach Toyota) failed to refund a Car Care Service Plan as requested within the day cancellation window On Friday, October, I purchased a new Toyota CamryAs part of the sale, I was offered a Car Care Service Plan (CCSP) for $1,(tax included)As I thought about whether or not to purchase the CCSP, the Finance Dept rep (MrBrandon J [redacted] told me I could cancel it within days if I changed my mindWith that, I agreed to the purchase After evaluating the value of the CCSP, I decided I did not want it and returned to Fort Walton Beach Toyota on Tuesday, October, to request a refundAnother rep from the Finance Dept (unknown) completed a cancellation request, attached a copy of my CCSP receipt, and told me Brandon would call me the next day to complete the refundBrandon never called I sent Brandon an e-mail on Friday, November, to request a copy of the cancellation confirmation and for him to advise when I will see the refun
Brought vehicle in for a default wheel bearing and whomever washed my car made deep scratches to my trunk Brought my car in for a default wheel bearing and someone who washed my vehicle scratched the trunk of my vehicle.(It looks as if someone was trying to remove the sap but ended up making deep scratches around it instead.) When I picked it up it was dark out so I did not get a chance to check the vehicleI notice the scratches the following morning and brought it right back to the dealership at Fort Walton Beach Toyota DealershipDarrel took off with my vehicle and came back with the sap removed and proceed to take the photosHe said he would have their 3rd party take a look at it to see if he can fix it but never said if he could or not but I dropped it off and they only paint the surface and the scratches are still very apparentHe then told me that he would get a hold of the painter and see if that was all he couldHe never called me back it has been over two weeks since I
The issue @ hand is a discw/ customer service & proper maintpracticesFrom the year of purchase to now I have repeatedly had issues w/ sunroof op Including 8/5/RO#XXXXXX, 8/11/R0#XXXXXX, 10/14/RO#XXXXXX, 10/19/RO#XXXXXX, 5/20/RO#XXXXXX, 7/8/RO#XXXXXX, I have experienced reoccurring sunroof issuesToday I've reached out to speak with the lead service advisor, [redacted] who has not contacted me back since, as of today, the 11th of August, my sunroof began malfunctioning againThat's a total of related issues that have not been rectifiedConsidering multiple military deployments, the only time this seems to not be an issue is when I'm not here to complain about itSo in the grand scheme of things, they've had my car longer than I've been able to enjoy it The issue began with air seeping through it to actual mechanical and electrical issues; progressively getting worse after each visitContacting MBUSA was also a waste of time as they offer to only back the
The issue @ hand is a discw/ customer service & proper maintpracticesFrom the year of purchase to now I have repeatedly had issues w/ sunroof op
Including 8/5/RO#XXXXXX, 8/11/R0#XXXXXX, 10/14/RO#XXXXXX, 10/19/RO#XXXXXX, 5/20/RO#XXXXXX, 7/8/RO#XXXXXX, I have experienced reoccurring sunroof issuesToday I've reached out to speak with the lead service advisor, *** *** who has not contacted me back since, as of today, the 11th of August, my sunroof began malfunctioning againThat's a total of related issues that have not been rectifiedConsidering multiple military deployments, the only time this seems to not be an issue is when I'm not here to complain about itSo in the grand scheme of things, they've had my car longer than I've been able to enjoy it
The issue began with air seeping through it to actual mechanical and electrical issues; progressively getting worse after each visitContacting MBUSA was also a waste of time as they offer to only back the
Dealership included non requested and unnecessary Lifetime Nitrogen tire inflation fee into sales contract
I am writing this complaint to the Revdex.com to report how Toyota of Fort Walton Beach has the questionable practice of adding a $fee for Lifetime Nitrogen tire inflation into the sales contract This $was never discussed with me before it was added to the auto sales contract and was presented as a non-negotiable fee at the time of contract signingEfforts to recover a $refund have proven negative
On February 11, 2016, I purchased a new Toyota Camry at Toyota Of Fort Walton Beach At no time did any sales employee at Toyota of Fort Walton Beach discuss with me the option of either freely purchasing or being required to purchase Lifetime Nitrogen tire inflation for $
After agreeing to purchase the Camry, I met with the dealer's finance employee, who completed the sales transaction At that time, I was presented wit
On April I went to ZT motors and test drove there dodge DurangoI didn't see any problems even thought I only drove it for a short while because they had no license plate for me to take it out on the open roadI was satisfied with the drive and they handed me the inspection sheet that they did on the truck which they said there was no problemsI brought the car placing a down payment of $and drove it off the lotLater on the night while I was headed home the check engine light came on and I took it to auto zone to get the code downloadedThey said I had a Pcode and need a spark plugI brought the spark plug and went homeWhile I was there we looked up the code for the vehicle and found out that there was a severe warning saying that it was kind of like a recall and needed to go to a dodge dealershipOn Tuesday I brought it to the dodge dealership and called ZT Motors to tell them what happenedThey told me that they would not supply me with a vehicle
Just wanted to tick a few people off before I file a civil lawsuitI complained to ZT Motors CEO in Houston and got no reply(I guess he encourages this type of behavior.)
FWB Toyota dealer said I had oil leaks that I needed to fix before they would do the test($1,415.00) No oil on the ground where I park but oil leaks? I wanted to come up and look for myself and they said ok, but you may be here 3-hoursWe have to fix other cars first(I borrowed the money to fix the imaginary leaksThis will take me plus months to pay back.) *** *** the advisor said spending the $would save me $
My Firestone oil guy says no way I had oil leaksWho do you believe? Toyota of FWB? Firestone? I trust the year old guy that changes my oil and has for yearsIf I need something done on the car, he'll come get meI talk to him in the parking lot after every visitSo, according to Toyota of FWB, my car had to spring leaks within miles and days after my
ZT Motors is not honoring the Pirelli year warranty on my BMW's original equipment run flat tiresThey charges me $for one tire
My wife ran over a nailHer BMW 228i has Pirelli tiresWhen I took the car to ZT Motors BMW, Fort Walton Beach, they replaced the tire charging me $They insisted they are not Pirelli Dealers and will not honor the Pirelli Road Hazard one year policyToday they gave me the tire and told me I have to return it and I have to obtain and complete the warranty claim formI am really upset about the way I am being treated by themThis is my fourth BMW and possibly my last if this is not resolvedPlease contact me and tell me how I can get my $backI do not want to be ping ponged back and forth between Pirelli and ZT Motors of Fort Walton Beach anymore.ZT Motors is insisting they are not a Pirelli dealer even though the majority of their cars on the lot have Pirelli tiresWhen I contacted Pirelli they wrote me that, "BMW Corporate
Finance payments for auto purchase were not computed correctly
On March 2,I purchased a Toyota Avalon from ZT Moters in Ft.Walton Beach, FloridaI was satisfied with the negotiationWhen signing the paperwork the Finance Officer suggested I purchase additional warranty and insurance ($5629.88)I told him I wanted to think it over and would let him knowHe suggested that I go ahead and include it and if I canceled within days it would be canceled and "you have nothing to lose"I returned in about days and told him I decided not to take itI asked him to remove it from my contract and he said that was not necessary, it would be deductedFinancing was through Toyota at zero percent interest for forty-eight months, which is why I decided to finance itIt took over 1/months to have the amount deducted (after numerous phone calls)The first payment was due in months from purchaseI discovered my payments were figured on the original cost including the warranty and
Repair to catalytic converter
I brought the car in to replace the left catalytic converter Also had the trans serviced and the plugs replaced On the way home car stalled and ran rough Wife returned car said it was a flow sensor and replaced it Again, on the way home car stalled and ran rough I had the car towed back to the dealer This all began on March 17thFinally got the car back May after replacing the other catalytic converter On the way home I noticed that the windshield was cracked and again the check engine light came on This is now unacceptable
Brought vehicle in for service on 12/After service was completed, discovered cracked panelBrought vehicle back to dealer, who denied wrongdoing
On 12/30, we brought our Toyota Matrix in for service for an oil change, check windshield wiper motor, and issue with the CD player not workingWe decided not to fix issue with wiper motor and were told that nothing could be done to repair CD player except replace itUpon bringing it for service, we discovered the car was also recalled for airbag inflator and not safe to driveToyota provided us with a rental from 12/30-4/The vehicle in question was parked as per mandatory instruction, until we were notified that the recall repair was availableWe then drove the car to the dealer for that repairUpon receiving it back, I noticed cracks and a chip in the radio bezel panel which were clearly from someone trying to remove it with a screwdriverI brought the vehicle back and showed the service manager Brad, after having disc
Brought vehicle in for a default wheel bearing and whomever washed my car made deep scratches to my trunk
Brought my car in for a default wheel bearing and someone who washed my vehicle scratched the trunk of my vehicle.(It looks as if someone was trying to remove the sap but ended up making deep scratches around it instead.) When I picked it up it was dark out so I did not get a chance to check the vehicleI notice the scratches the following morning and brought it right back to the dealership at Fort Walton Beach Toyota DealershipDarrel took off with my vehicle and came back with the sap removed and proceed to take the photosHe said he would have their 3rd party take a look at it to see if he can fix it but never said if he could or not but I dropped it off and they only paint the surface and the scratches are still very apparentHe then told me that he would get a hold of the painter and see if that was all he couldHe never called me back it has been over two weeks since I
ZT Motors (Fort Walton Beach Toyota) failed to refund a Car Care Service Plan as requested within the day cancellation window
On Friday, October, I purchased a new Toyota CamryAs part of the sale, I was offered a Car Care Service Plan (CCSP) for $1,(tax included)As I thought about whether or not to purchase the CCSP, the Finance Dept rep (MrBrandon J*** told me I could cancel it within days if I changed my mindWith that, I agreed to the purchase
After evaluating the value of the CCSP, I decided I did not want it and returned to Fort Walton Beach Toyota on Tuesday, October, to request a refundAnother rep from the Finance Dept (unknown) completed a cancellation request, attached a copy of my CCSP receipt, and told me Brandon would call me the next day to complete the refundBrandon never called
I sent Brandon an e-mail on Friday, November, to request a copy of the cancellation confirmation and for him to advise when I will see the refun