Initial Business Response / [redacted] (1000, 5, 2014/06/26) */ Hello [redacted] and Revdex.com, Our office experienced some IT issues and problems with our server, which resulted in errors on our part as they related to billing of your accountWe apologize for any inconvenience this may have caused you, and rest assured the problem has been resolved and will not happen again in the futureWe are willing to reimburse you the cost of your plumbing service of $Please let us know if we can do anything more to rectify this incident Thank you [redacted] Owner Ace Plumbing and Rooter Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/06/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thanks [redacted] I'd prefer that you completely expunge any record of my account and this invoice from your systems It's difficult to take your response seriously since you said the exact same thing each of the last times that you contacted meIf your company continues to contact me, I will re-open this complaint, post another 1-star Yelp review, etc
Initial Business Response / [redacted] (1000, 5, 2014/06/26) */ Hello [redacted] and Revdex.com, Our office experienced some IT issues and problems with our server, which resulted in errors on our part as they related to billing of your accountWe apologize for any inconvenience this may have caused you, and rest assured the problem has been resolved and will not happen again in the futureWe are willing to reimburse you the cost of your plumbing service of $Please let us know if we can do anything more to rectify this incident Thank you [redacted] Owner Ace Plumbing and Rooter Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/06/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thanks [redacted] I'd prefer that you completely expunge any record of my account and this invoice from your systems It's difficult to take your response seriously since you said the exact same thing each of the last times that you contacted meIf your company continues to contact me, I will re-open this complaint, post another 1-star Yelp review, etc