I secured a chauffeured luxury rental car service (or I thought I did) from Detroit Luxury Car Rental (Telegraph Road, Southfield, MI 48033) DBA Luxury Limousine on 3/9/with a cash deposit in the amount of $ The vehicle to be chauffeured for my son’s senior high school prom was a Black Rolls Royce Phantom The prom took place on Tuesday, June 5, and I was to have my son chauffeured in the referenced vehicle from 6:00p.muntil 2:00a.m., a total of hours Four additional payments was made to Detroit Luxury Car Rental totaling $1,Due to multiple conversations with the business (Lenny & Sam) regarding the broken windshield that was to be fixed prior to the reservation date (June 5, 2018) and an enormous amount of negative public social media complaints, I went into the business location at approximately 1:00p.mon the day of the prom, Tuesday, June 5, and was told that the Black Rolls Royce Phantom was not going to be able to take my son to pr
I booked a party bus with Detroit Luxury for service on August 18th, My credit card was charged for the full amount $on August 1st, the day I booked the party bus serviceOn the date of the reservation the bus never showed for our scheduled time and I called the company on this date, and the owner gave me an excuse that the reservation had been lost and that he would refund the amount to my credit cardOver the last weeks I've since had to call the owner of Detroit Luxury several times to try and process a refund for the charge that was made on my credit card for services that were not deliveredThe owner has been giving excuses that their payment system is having problems, or he tried to refund the wrong cardIn my conversations with the owner he seems very dishonest, and I do not trust he will refund my card without legal action
I secured a chauffeured luxury rental car service (or I thought I did) from Detroit Luxury Car Rental (Telegraph Road, Southfield, MI 48033) DBA Luxury Limousine on 3/9/with a cash deposit in the amount of $ The vehicle to be chauffeured for my son’s senior high school prom was a Black Rolls Royce Phantom The prom took place on Tuesday, June 5, and I was to have my son chauffeured in the referenced vehicle from 6:00p.muntil 2:00a.m., a total of hours Four additional payments was made to Detroit Luxury Car Rental totaling $1,Due to multiple conversations with the business (Lenny & Sam) regarding the broken windshield that was to be fixed prior to the reservation date (June 5, 2018) and an enormous amount of negative public social media complaints, I went into the business location at approximately 1:00p.mon the day of the prom, Tuesday, June 5, and was told that the Black Rolls Royce Phantom was not going to be able to take my son to pr
I booked a party bus with Detroit Luxury for service on August 18th, My credit card was charged for the full amount $on August 1st, the day I booked the party bus serviceOn the date of the reservation the bus never showed for our scheduled time and I called the company on this date, and the owner gave me an excuse that the reservation had been lost and that he would refund the amount to my credit cardOver the last weeks I've since had to call the owner of Detroit Luxury several times to try and process a refund for the charge that was made on my credit card for services that were not deliveredThe owner has been giving excuses that their payment system is having problems, or he tried to refund the wrong cardIn my conversations with the owner he seems very dishonest, and I do not trust he will refund my card without legal action