Ace United Insurance

Review: I HAVE BEEN INSURED THROUGH THIS THIRD PARTY INSURANCE COMPANY ACE UNITED INS SINCE I PURCHASED MY MOTORCYCLE ON NEW YEARS DAY 2014. IVE ALSO HAD A DODGE DARANGO INSURED IN MY NAME THROUGH ACE UNITED SINCE MID-2014. IT WASN'T UNTIL RECENTLY THAT I DISCOVERED IVE BEEN PAYING FOR INSURANCE, HOWEVER, I HAVEN'T BEEN INSURED. MY LAST PAYMENT MADE WAS ON MY BIKE INS WAS FEB 7TH TO ACE UNTIED FOR THE AMOUNT OF $172.00. ONLY TO FIND OUT THAT ARROWHEAD INS CO (WHO I'M INSURED THROUGH) RECEIVED THEIR LAST PAYMENT FROM ME BACK IN 2014 IN THE AMOUNT OF 27.00. BACK. ALSO, BACK IN DECEMBER, 2014 I RECEIVED A PHONE CALL IN REGARDS TO RENEWING MY INSURANCE ON THE DODGE TRUCK FOR THE AMOUNT OF 257.00. I PAID THE FEE THROUGH MY DEBIT CARD IN FULL. LATER THAT WEEK I RECEIVED A LETTER IN THE MAIL DIRECTLY FROM MY INSURANCE CARRIER (EXPLORER INSURANCE) STATING THE FEES I OWED. AFTER CALLING THEM, I DISCOVER THEY NEVER RECEIVED MY PAYMENT OF $257.00. I THEN CONTACTED MY CARD HOLDER TO FILE A CLAIM ON AN UNAUTHORIZED TRANSACTION. I WAS TOLD THE CLAIM COULD TAKE UP TO 120 DAYS TO DISPUTE AND RETURN THE FEE. A MONTH OR TWO LATER, ACE CONTACTED ME STATING THEY WERE THE ONES WHO PULLED THE 257.00 OUT OF MY ACCOUNT, AND AGREED TO REFUND ME THE FULL AMOUNT IF I CANCEL MY CLAIM. I AGREED TO CANCEL THE CLAIM UPON ARRIVAL OF MY REIMBURSEMENT CHECK. TWO DAYS AFTER DEPOSITING THE CHECK INTO MY ACCOUNT, I GOT A CALL FROM MY CARD HOLDERS SAYING THE CHECK DID NOT CLEAR. WHEN I ATTEMPTED TO GET A HOLD OF ACE UNTIED, THAT'S WHEN I DISCOVERED THEY CLOSED THEIR OFFICE, AND DISCONNECTED ALL THE TELEPHONE NUMBERS.Desired Settlement: I WOULD LIKE TO RECEIVE A FULL REIMBURSEMENT OF AT LEAST $500 FOR ALL THE PAYMENTS IVE BEEN MAKING ON BOTH VEHICLES. I'M NOT ASKING FOR ANYTHING MORE THAN THE MONEY I SPENT THROUGH THIS UNPROFESSIONAL COMPANY! I WOULD ALSO LIKE Revdex.com TO INVESTIGATE THE COMPANY TO ASSURE THEY ARE NOT SCAM ARTIST.