Acellus Academy

Because of Covid kids were forced into a program called Canvas. Sitting on a boring zoom call with black screens listening to a teacher lecture for 2 hours! It was the worst program boring and non engaging. My son is a B average student was failing and gaming while in class.
As soon as I enrolled him in Acellus Academy he was engaged, inspired, and moving right along. It truly is a wonderful program. Just wished we knew about it sooner. We would of began his Junior year with this program. However, he's quickly moving through the program and is right where he needs to be. Plus, it gives us the freedom to travel.

April 4, [redacted] Revdex.com Ward Parkway Kansas City, MO 64114Response to complaint by [redacted] Mr [redacted] ,Our customer support department is available to assist customers with any billing concerns via email, telephone, and live chat Unfortunately, our support team never heard from this customer.I tried calling the customer’s telephone number listed on the dispute and left a voicemail last weekI called again today and still have not heard back from the customer.It appears that this customer shut off her account before she was finished using the programSince we were unable to reach the customer, we proceeded with processing a refund for the customer’s payment of $that was processed on 3/21/I would be happy to address any further questions or concerns.Sincerely, [redacted] , Director

January 12, [redacted] Revdex.comWard ParkwayKansas City, MO 64114Response to complaint by [redacted] Mr [redacted] ,In the complaint by [redacted] , she alleges that NPSAG (National Private Schools Accreditation Group) is "an unrecognized accreditation agency that has been identified as an accreditation mill." She therefore concludes that "this school is falsely claiming to be legitimately accredited."The complaint is unfounded To the contrary, NPSAG is recognized by the Department of Homeland Security for the U.SStudent and Exchange Visitor Program NPSAG is also listed as an accreditation agency on the websites of three State Education Departments (Kansas, Colorado, & Louisiana).Acellus Academy is fully accredited through NPSAG (National Private Schools Accreditation Group) We are not aware of any information indicating that NPSAG is not a legitimate source of accreditation In our own experience, NPSAG helped us to improve the quality of our education programs through a rigorous evaluation process We were required to submit detailed documentation regarding our programs and received specific recommendations for improvement Our courses are taught according to current standards by State Certified teachers Our AP Courses are approved by [redacted] Board Many of our courses have also been approved by the University of California A-G evaluation program.Since our school only serves elementary and secondary students, the recommendation to pursue accreditation through an agency recognized by the Department of Education is not feasibleThe Department of Education states the following on their website:“ the Department does not recognize accrediting bodies for the accreditation of private or public elementary and secondary schoolsHowever, the U.SDepartment of Education does recognize accrediting bodies for the accreditation of institutions of higher (postsecondary) education.”– Source: http:// [redacted] /students [redacted] / [redacted] / [redacted] We would appreciate any information that would indicate that our source of accreditation is not legitimatePlease let us know if you have any additional questions or concerns.Sincerely, [redacted] , DirectorAcellus Academy

January 12, 2016[redacted]Revdex.com8080 Ward ParkwayKansas City, MO 64114Response to complaint by [redacted]Mr. [redacted],In the complaint by [redacted], she alleges that NPSAG (National Private Schools Accreditation Group) is "an unrecognized accreditation agency that has been...

identified as an accreditation mill."  She therefore concludes that "this school is falsely claiming to be legitimately accredited."The complaint is unfounded.  To the contrary, NPSAG is recognized by the Department of Homeland Security for the U.S. Student and Exchange Visitor Program.  NPSAG is also listed as an accreditation agency on the websites of three State Education Departments (Kansas, Colorado, & Louisiana).Acellus Academy is fully accredited through NPSAG (National Private Schools Accreditation Group).  We are not aware of any information indicating that NPSAG is not a legitimate source of accreditation.  In our own experience, NPSAG helped us to improve the quality of our education programs through a rigorous evaluation process.  We were required to submit detailed documentation regarding our programs and received specific recommendations for improvement.  Our courses are taught according to current standards by State Certified teachers.  Our AP Courses are approved by [redacted] Board.  Many of our courses have also been approved by the University of California A-G evaluation program.Since our school only serves elementary and secondary students, the recommendation to pursue accreditation through an agency recognized by the Department of Education is not feasible. The Department of Education states the following on their website:“…the Department does not recognize accrediting bodies for the accreditation of private or public elementary and secondary schools. However, the U.S. Department of Education does recognize accrediting bodies for the accreditation of institutions of higher (postsecondary) education.”– Source: http://[redacted]/students/[redacted]/[redacted]/[redacted]/[redacted]We would appreciate any information that would indicate that our source of accreditation is not legitimate. Please let us know if you have any additional questions or concerns.Sincerely,[redacted], DirectorAcellus Academy

April 4, 2016[redacted]
Revdex.com
8080 Ward Parkway
Kansas City, MO 64114Response to complaint by [redacted]Mr. [redacted],Our customer support department is available to
assist customers with any billing concerns via email, telephone, and live chat.
Unfortunately, our support...

team never heard from this customer.I tried calling the customer’s telephone number listed on the dispute and left a voicemail last week. I called again today and still have not heard back from the customer.It appears that this customer shut off her
account before she was finished using the program. Since we were unable to reach the customer, we proceeded with processing a
refund for the customer’s payment of $29.95 that was processed on 3/21/2016. I
would be happy to address any further questions or concerns.Sincerely,[redacted], Director