there was no lies was never told to weeks was told to , and at that time said anytime is fine , because needed bed that day of purchase , so now that hes done with bed and put into storage , wants his money back , very sorry there was no inconvenience to him just to us , head board goes threw cutting periods was cut on aug 20th and will arrive next weekand again he has all furniture which mattress was used and bed used for that week he needed and set up to work by our driver because he said he needed that day all statements by myself are true , head board will be here next week , will del at no charge for extra weeks it took which was no problem at time of purchase thank you ***
on 5-16-Mr[redacted] came in and saw a king bed on our floor asked if it came in queen size, and is it in stock , yes , and let me check stock , I replied I have drawer footboard and rails, no hd bd he said I need something today my mother or mother-in-law was coming in to night , and needed bed,that's all I have I explained , he said ok thanks around hours later [redacted] came back to store said he found nothing , how long would it take to get head board, I said any were from to weeks , company goes thru cutting periods on there pieces he said OK I can prop this up to make work only for few days, proceeded to ask about mattress , then asked if I could deliverer today, drivers were done but I felt sorry and had driver bring it out to home for a discounted delivery charge, were he said he would help driver ,set up , he said thank you very much and left , proceeded to help driver, I took it everything went good , weeks later to [redacted] came in to store and asked were is my headboard, I replied not here yet very possible in weeks, at that time was rude saying that he just soon get his money back, I went over that he asked me for sale that I went out of my way to make happen that day, I called [redacted] weeks later to let him know headboard was still not in but expect soon , he said at that time no hurry moved bed along with other things in to a storage, then he came back in this past week demanding a refund well bed still in storage, replied as our invoice says all sales final, and the only one that can make a refund decision is the owner , asked for info to reach ownerwhich gave him # to store owner would be at on Tuesday , which is today, gave him name ,#,and # also to factory were they make headboards, his head board will arrive and he will get, I did more than any other store was going to do for him that day of his purchase , mattress are not refundable nor is a special order, stated on invoice
there was no lies was never told to weeks was told to , and at that time said anytime is fine , because needed bed that day of purchase , so now that hes done with bed and put into storage , wants his money back , very sorry there was no inconvenience to him just to us , head board goes threw cutting periods was cut on aug 20th and will arrive next weekand again he has all furniture which mattress was used and bed used for that week he needed and set up to work by our driver because he said he needed that day all statements by myself are true , head board will be here next week , will del at no charge for extra weeks it took which was no problem at time of purchase thank you ***
on 5-16-Mr[redacted] came in and saw a king bed on our floor asked if it came in queen size, and is it in stock , yes , and let me check stock , I replied I have drawer footboard and rails, no hd bd he said I need something today my mother or mother-in-law was coming in to night , and needed bed,that's all I have I explained , he said ok thanks around hours later [redacted] came back to store said he found nothing , how long would it take to get head board, I said any were from to weeks , company goes thru cutting periods on there pieces he said OK I can prop this up to make work only for few days, proceeded to ask about mattress , then asked if I could deliverer today, drivers were done but I felt sorry and had driver bring it out to home for a discounted delivery charge, were he said he would help driver ,set up , he said thank you very much and left , proceeded to help driver, I took it everything went good , weeks later to [redacted] came in to store and asked were is my headboard, I replied not here yet very possible in weeks, at that time was rude saying that he just soon get his money back, I went over that he asked me for sale that I went out of my way to make happen that day, I called [redacted] weeks later to let him know headboard was still not in but expect soon , he said at that time no hurry moved bed along with other things in to a storage, then he came back in this past week demanding a refund well bed still in storage, replied as our invoice says all sales final, and the only one that can make a refund decision is the owner , asked for info to reach ownerwhich gave him # to store owner would be at on Tuesday , which is today, gave him name ,#,and # also to factory were they make headboards, his head board will arrive and he will get, I did more than any other store was going to do for him that day of his purchase , mattress are not refundable nor is a special order, stated on invoice