Achieve Medical Weight Loss

Business Response to a Complaint Complaint ID#: [redacted] Company Name: Achieve Medical Weight Loss Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response: We apologize for the inconvenienceI'd be happy to give a refund of the $from the last office visit when the maintenance does was givenThe $also includes the office visit, it is not just for the pillsThe Phentermine we prescribe does not come in a smaller dose than 37.5mgWhen you reach a Healthy BMI, we need to safely wean you off of the medication and that is done by putting you on a maintenance doseI have apologized and apologize again for the wait on your shot that day, you're file wasn't pulled by accident and when I realized it I pulled it out of the active patient filing cabinet in the file roomI am sorry you thought it was on purposePlease feel free to contact me by phone or you can come into the clinic and I will give you the refund of $Sent on: 10/7/12:07:PM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
I am still dissatisfiedI can't help feeling bamboozled by your deceptive, fraudulent business practicesWhen signing up, the paperwork asked my goal weight130lbs which is in the healthy BMI for my weight/height ratioEach person I met with addressed my goal weight and agreed it was a reasonable, obtainable goal weightNot one person addressed your involuntary maintenance programI was forced into maintenance after losing only 1/of my intended goal weightThis should have been addressed before I joined your program, so it wouldn't be so misleadingI was put into maintenance so quickly when I wasn't having any difficulties with the pillsI can't help but believe it was to swindle you out of more moneyWhy do you even ask a patient their goal weight if you won't let them obtain itBecause of this I feel deceived and scammed
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
I am still dissatisfiedI can't help feeling bamboozled by your deceptive, fraudulent business practicesWhen signing up, the paperwork asked my goal weight130lbs which is in the healthy BMI for my weight/height ratioEach person I met with addressed my goal weight and agreed it was a reasonable, obtainable goal weightNot one person addressed your involuntary maintenance programI was forced into maintenance after losing only 1/of my intended goal weightThis should have been addressed before I joined your program, so it wouldn't be so misleadingI was put into maintenance so quickly when I wasn't having any difficulties with the pillsI can't help but believe it was to swindle you out of more moneyWhy do you even ask a patient their goal weight if you won't let them obtain itBecause of this I feel deceived and scammed
Regards,
*** ***

Business Response to a Complaint
Complaint ID#:
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Company Name: Achieve Medical Weight Loss
Company Contact: [redacted]
Company Phone: ###-###-####
Company Email: [redacted]
Person Who Sent the Complaint: [redacted]
Staff Member:
Response: We apologize for the inconvenienceI'd be happy to give a refund of the $from the last office visit when the maintenance does was givenThe $also includes the office visit, it is not just for the pillsThe Phentermine we prescribe does not come in a smaller dose than 37.5mgWhen you reach a Healthy BMI, we need to safely wean you off of the medication and that is done by putting you on a maintenance doseI have apologized and apologize again for the wait on your shot that day, you're file wasn't pulled by accident and when I realized it I pulled it out of the active patient filing cabinet in the file roomI am sorry you thought it was on purposePlease feel free to contact me by phone or you can come into the clinic and I will give you the refund of $Sent on: 10/7/12:07:PM

Business Response to a Complaint Complaint ID#: [redacted] Company Name: Achieve Medical Weight Loss Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff...

Member: Response: We apologize for the inconvenience. I'd be happy to give a refund of the $69.95 from the last office visit when the maintenance does was given. The $69.95 also includes the office visit, it is not just for the pills. The Phentermine we prescribe does not come in a smaller dose than 37.5mg. When you reach a Healthy BMI, we need to safely wean you off of the medication and that is done by putting you on a maintenance dose. I have apologized and apologize again for the wait on your shot that day, you're file wasn't pulled by accident and when I realized it I pulled it out of the active patient filing cabinet in the file room. I am sorry you thought it was on purpose. Please feel free to contact me by phone or you can come into the clinic and I will give you the refund of $69.95. Sent on: 10/7/2015 12:07:10 PM