Due to the miscommunication involving the customer’s roof material color choice, an undesirable shingle color was installed on the customer’s home Yuras Roofing removed and replaced the unattractive shingles and reinstalled the exact agreed upon manufacture type/shingle of the customer’s choice At no additional cost to customer, Yuras Roofing installed metal drip edge, removed damaged plywood and issued a discount The customer accrued no out of pocket expense and was able to recover her depreciation money as per insurance recommendations and allowances Yuras Roofing prides itself on our quality workmanship and service that we provide to the community and have gone over and beyond to fulfilled all obligations to this customer We are sorry for the inconvenience regarding this matter and feel that this customer’s roofing issues have been resolved Yuras Roofing Company [redacted]
Due to the miscommunication involving the customer’s roof material color choice, an undesirable shingle color was installed on the customer’s home Yuras Roofing removed and replaced the unattractive shingles and reinstalled the exact agreed upon manufacture type/shingle of the customer’s choice At no additional cost to customer, Yuras Roofing installed metal drip edge, removed damaged plywood and issued a discount The customer accrued no out of pocket expense and was able to recover her depreciation money as per insurance recommendations and allowances Yuras Roofing prides itself on our quality workmanship and service that we provide to the community and have gone over and beyond to fulfilled all obligations to this customer We are sorry for the inconvenience regarding this matter and feel that this customer’s roofing issues have been resolved Yuras Roofing Company [redacted]