Aclscourses.com

As the complainant stated in her message, we follow the guidelines set by the AHA, we cannot put AHA on our provider cardsbecause we are not an AHA training websiteThis passage is taken directly from the FAQ page of our website: Will I receive an AHA ACLS provider card upon passing the exam?No,Our exams and training courses are designed and crafted after the AHA guidelines to ensurethat you are trained with the most up to date information available, and they are 100% onlineAt thistime the American Heart Association does not endorse any course or exam that is entirely online.This was taken directly from the terms and conditions that were agreed to by the customer:The ACLS provider card that is awarded will not be sent or endorsed by the AHAOur ACLS programsand exams are 100% online, and as such the AHA does not approve or endorse any ACLS programthat is completed entirely online, at this timeIt is up to the purchaser or end user of our ACLSprogram to determine their employer's/organization's requirements of our ACLS certification beforesubmitting their ACLS exam purchased from us for reviewThere isn't anywhere on our website that reads the provider card will be from the AHA or have theAHA log on itWe apologize to the customer for any confusion that she may have hadWe will reach out to her personally to rectify the issue

As the complainant stated in her message, we follow the guidelines set by the AHA, we cannot put AHA on our provider cardsbecause we are not an AHA training website.This passage is taken directly from the FAQ page of our website:Will I receive an AHA ACLS provider card upon passing the exam?No,Our exams and training courses are designed and crafted after the AHA guidelines to ensurethat you are trained with the most up to date information available, and they are 100% onlineAt thistime the American Heart Association does not endorse any course or exam that is entirely online.This was taken directly from the terms and conditions that were agreed to by the customer:The ACLS provider card that is awarded will not be sent or endorsed by the AHAOur ACLS programsand exams are 100% online, and as such the AHA does not approve or endorse any ACLS programthat is completed entirely online, at this timeIt is up to the purchaser or end user of our ACLSprogram to determine their employer's/organization's requirements of our ACLS certification beforesubmitting their ACLS exam purchased from us for review.There isn't anywhere on our website that reads the provider card will be from the AHA or have theAHA log on itWe apologize to the customer for any confusion that she may have hadWe will reach out to her personally to rectify the issue

As the complainant stated in her message, we follow the guidelines set by the AHA, we cannot put AHA on our provider cardsbecause we are not an AHA training website.This passage is taken directly from the FAQ page of our website:Will I receive an AHA ACLS provider card upon passing the exam?No,. Our...

exams and training courses are designed and crafted after the 2010 AHA guidelines to ensurethat you are trained with the most up to date information available, and they are 100% online. At thistime the American Heart Association does not endorse any course or exam that is entirely online.This was taken directly from the terms and conditions that were agreed to by the customer:The ACLS provider card that is awarded will not be sent or endorsed by the AHA. Our ACLS programsand exams are 100% online, and as such the AHA does not approve or endorse  any ACLS programthat is completed entirely online, at this time. It is up to the purchaser or end user of our ACLSprogram to determine their employer's/organization's requirements of our ACLS certification beforesubmitting their ACLS exam purchased from us for review.There isn't anywhere on our website that reads the provider card will be from the AHA or have theAHA log on it. We apologize to the customer for any confusion that she may have had. We will reach out to her personally to rectify the issue.

As the complainant stated in her message, we follow the guidelines set by the AHA, we cannot put AHA on our provider cardsbecause we are not an AHA training website.
This passage is taken directly from the FAQ page of our website:
Will I receive an AHA ACLS provider card...

upon passing the exam?No,. Our exams and training courses are designed and crafted after the 2010 AHA guidelines to ensurethat you are trained with the most up to date information available, and they are 100% online. At thistime the American Heart Association does not endorse any course or exam that is entirely online.This was taken directly from the terms and conditions that were agreed to by the customer:The ACLS provider card that is awarded will not be sent or endorsed by the AHA. Our ACLS programsand exams are 100% online, and as such the AHA does not approve or endorse  any ACLS programthat is completed entirely online, at this time. It is up to the purchaser or end user of our ACLSprogram to determine their employer's/organization's requirements of our ACLS certification beforesubmitting their ACLS exam purchased from us for review.
There isn't anywhere on our website that reads the provider card will be from the AHA or have theAHA log on it. We apologize to the customer for any confusion that she may have had. We will reach out to her personally to rectify the issue.

Complaint: 10771260I am rejecting this response because:
There has not been any attempt by the company to reach out to me to resolve this. I tried to resolve it via email and was ignored. I feel the opening webpage was deliberately designed to be misleading and deceitful with having AHA posted repeatedly and not having the disclaimer there that AHA doesn't endorse their program. There are multiple statements saying ACLS in conjunction with AHA. I emailed asking for their address and my request was ignored, I stated in an email that I was going to file a complaint with Revdex.com and still no response they do not want to make this wrong right. I want a full refund-period. Sincerely,Sunshine D[redacted]