Acme Air Conditioning

This company tried to take advantage of an elderly woman in the pricing of a job to replace a hot water heater On Saturday December 15, [redacted] called On Time Service to come look at her hot water heater as it was leaking since she had a service contract with themThe tech that came out gave her an estimate of $to replace the water heater and bring "up to code" [redacted] daughter knows a person knowledgeable with plumbing supplies and costs associatedThat contact had advised that an estimate should be around $When the On Time tech was questioned his response was " we are not one man and a truck" This is not the first experience with On Time where they have tried to take advantageearlier in the year during her "annual" electrical inspection the tech said that her whole electrical panel and box needed to be replaced because it was rustedthere was a bit of rust on the metal frame to the panelabsolutely NO rust on the panel itself on in the area where

On Time has been fraudulently billing my VISA account since September I moved out of state in September In September 2016, an electrician with On Time offered for me to sign a contractHe verbally promised repeatedly that it was not automatic renewal and I would be immediately notified if I needed for the month contract to be renewedHe said that it would not be automatically renewed without my permissionI moved out of state in September On Time has been fraudulently billing me every month since September After several months, a woman at On Time claimed my contract was finally "cancelled." I do not believe thisI called and sent a letter to On Time prior to my departure from Birmingham around September The company has continued to fraudulently bill my account every monthJuly 10th, the lady told me at 7:a.mPT that she would ask her boss to call me back about a refundShe said her boss was on the other lineThe boss did not come off the li

On Time Service pulled a permit for a job at my home that was never authorized for them to doThe company that did the service can not get a permit The company that did the work can not get a permit because of the On Time permit and On Time will not rescind their permitI have left messages and can't get anyone to call me back

On Time Service pulled a permit for a job at my home that was never authorized for them to doThe company that did the service can not get a permit
The company that did the work can not get a permit because of the On Time permit and On Time will not rescind their permitI have left messages and can't get anyone to call me back

On Time has been fraudulently billing my VISA account since September I moved out of state in September
In September 2016, an electrician with On Time offered for me to sign a contractHe verbally promised repeatedly that it was not automatic renewal and I would be immediately notified if I needed for the month contract to be renewedHe said that it would not be automatically renewed without my permissionI moved out of state in September On Time has been fraudulently billing me every month since September After several months, a woman at On Time claimed my contract was finally "cancelled." I do not believe thisI called and sent a letter to On Time prior to my departure from Birmingham around September The company has continued to fraudulently bill my account every monthJuly 10th, the lady told me at 7:a.mPT that she would ask her boss to call me back about a refundShe said her boss was on the other lineThe boss did not come off the li

This company tried to take advantage of an elderly woman in the pricing of a job to replace a hot water heater
On Saturday December 15, *** called On Time Service to come look at her hot water heater as it was leaking since she had a service contract with themThe tech that came out gave her an estimate of $to replace the water heater and bring "up to code"*** daughter knows a person knowledgeable with plumbing supplies and costs associatedThat contact had advised that an estimate should be around $When the On Time tech was questioned his response was " we are not one man and a truck"
This is not the first experience with On Time where they have tried to take advantageearlier in the year during her "annual" electrical inspection the tech said that her whole electrical panel and box needed to be replaced because it was rustedthere was a bit of rust on the metal frame to the panelabsolutely NO rust on the panel itself on in the area where

Scheduled time for them to come out,but they didn'tThey didn't find a problem first time and later charged for a problem found the 2nd time
They were scheduled to come out, but had a scheduling conflict The guy was in my area according to consumer rep., but they didn't find him so they cancelledThey said they would waive fee for coming out and came out the next day They didn't find a problem when they came out, so they guy said he would get his boss to come out They both came out and walked around and talked outside for 10-minutes I walked outside to let them know I had to pick my child up from schoolThat is when the Boss left and the guy said he would need to seal up something in the attic that was taped upHe said air was escaping and needed to be sealed He said it would be for this service, but they charged me another for the boss coming out They called this an advance diagnosis I didn't understand the charge, so I attempted to call and speak