The folks at Southern Hearth & Patio are without a doubt some of THE most service-oriented people I have ever met They want you to get what you like, and like what you getWe purchased gas logs and received excellent and detailed recommendations to suit our particular circumstances They were honest about the pros and cons of different logs
From our sales staff (*** and ***), to the scheduler (***), to the installer (***) they were friendly, helpful, professional They take pride in their products and in their work They also come across as happy - something not always apparent these daysThere was a hiccup in the process due to my lack of communication and they worked quickly and efficiently to correct the problem - at no expense to meI thank them They even called me several days later to ensure I was happy and to see if I had any questions I would highly recommend them and will not hesitate to go to them again
A totally positive experience
The folks at Southern Hearth & Patio are without a doubt some of THE most service-oriented people I have ever met They want you to get what you like, and like what you getWe purchased gas logs and received excellent and detailed recommendations to suit our particular circumstances They were honest about the pros and cons of different logs
From our sales staff (*** and ***), to the scheduler (***), to the installer (***) they were friendly, helpful, professional They take pride in their products and in their work They also come across as happy - something not always apparent these daysThere was a hiccup in the process due to my lack of communication and they worked quickly and efficiently to correct the problem - at no expense to meI thank them They even called me several days later to ensure I was happy and to see if I had any questions I would highly recommend them and will not hesitate to go to them again
A totally positive experience