Pricing on menus do not match price on other menus nor on receipt
Charged a $1.99tax on two $bills, $1.99tax on a $bill,a $1.99tax on a $bill and a $on a $billWe did not order any alcoholic beverages
Our bills had no detailed explaination for the tax amountI asked what their tax rate was and the owner said it was 7.525% and justified the additional change to the garnish(lettuce, limes, avocado) that came with our mealsShe responded in a defensive and hostile manner along with harassment
She also justified rounding up to make up for “non tipping” customers and also because she doesn’t give back change
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
To Whom it May Concern:
Please put the complaint on hold. We may be settling this ourselves.
Thank-you.
Sincerely,
[redacted]
[redacted]
Pricing on menus do not match price on other menus nor on receipt
Charged a $1.99tax on two $bills, $1.99tax on a $bill,a $1.99tax on a $bill and a $on a $billWe did not order any alcoholic beverages
Our bills had no detailed explaination for the tax amountI asked what their tax rate was and the owner said it was 7.525% and justified the additional change to the garnish(lettuce, limes, avocado) that came with our mealsShe responded in a defensive and hostile manner along with harassment
She also justified rounding up to make up for “non tipping” customers and also because she doesn’t give back change
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
To Whom it May Concern:
Please put the complaint on hold. We may be settling this ourselves.
Thank-you.
Sincerely,
[redacted]
[redacted]