Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I am still seeking a full refund of my $plus a payment in the amount of $for the repair of the “Spiral Cable” in the steering wheel that was torn and $which is half of the cost for the inspection of the vehicle where they found the Spiral Cable torn and that the electronic component for the power steering was never plugged back inTotal amount of payment being requested: $809.19.I believe this is a reasonable and fair requestThese additional damages were not caused by reconnecting the same broken module back into my car, but due to lack of care and concern for someone else’s propertyI was provided with a vehicle to use on July 7, and returned the vehicle on July 14, when I picked up my carMy car was in the care of ACProvo’s from June 23, until I picked it upI did not ask for a vehicle to use but was offered one by [redacted] when we spoke on the phoneIn regards to the $payment when the bill was for $325, I was quoted the $on the phone by *** on July 13, when he called to tell me a used replacement could not be usedI asked how much I was being charged by ACProvo’s to which he told me $When I arrived on July 14, to pay my bill and pick up my car, I was told “you were quoted $on the phone so that is your payment amountNot the $325.”I would like to thank you for mailing my registration back to me along with my other belongings that were in my glovebox and never put backI received them today, July 25, 2015.Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I am still seeking a full refund of my $plus a payment in the amount of $for the repair of the “Spiral Cable” in the steering wheel that was torn and $which is half of the cost for the inspection of the vehicle where they found the Spiral Cable torn and that the electronic component for the power steering was never plugged back inTotal amount of payment being requested: $809.19.I believe this is a reasonable and fair requestThese additional damages were not caused by reconnecting the same broken module back into my car, but due to lack of care and concern for someone else’s propertyI was provided with a vehicle to use on July 7, and returned the vehicle on July 14, when I picked up my carMy car was in the care of ACProvo’s from June 23, until I picked it upI did not ask for a vehicle to use but was offered one by [redacted] when we spoke on the phoneIn regards to the $payment when the bill was for $325, I was quoted the $on the phone by *** on July 13, when he called to tell me a used replacement could not be usedI asked how much I was being charged by ACProvo’s to which he told me $When I arrived on July 14, to pay my bill and pick up my car, I was told “you were quoted $on the phone so that is your payment amountNot the $325.”I would like to thank you for mailing my registration back to me along with my other belongings that were in my glovebox and never put backI received them today, July 25, 2015.Regards, [redacted] ***