UPS Store #packed Mac Pro desktop computer along with a monitor that weighed 60lbsin a box that was only rated for up to 30lbsNeedless to say, the computer was delivered damaged with a bent top rail and errors on its main hard driveThe person I bought the system from insured the package for $at the UPS StoreComputer shipped on 8/20/15; Filed claim with UPS on 9/4/15, sent pictures of the damaged computer and box; Claim acceptedSince this item was shipped through an individually owned UPS Store franchise, I was told that I have to contact the store to handle the claimI have since been back and forth with emails to and from the UPS Store's owner Joy concerning this damage claim10/4/- She said before she can process claim, she would need a repair estimate from a computer repair store10/6-10/9/- Took computer to City Mac and got a repair estimate for $($out-of-pocket charge for repair estimate/diagnostic)Hard drive was also found to have been da
UPS Store #packed Mac Pro desktop computer along with a monitor that weighed 60lbsin a box that was only rated for up to 30lbsNeedless to say, the computer was delivered damaged with a bent top rail and errors on its main hard driveThe person I bought the system from insured the package for $at the UPS StoreComputer shipped on 8/20/15; Filed claim with UPS on 9/4/15, sent pictures of the damaged computer and box; Claim acceptedSince this item was shipped through an individually owned UPS Store franchise, I was told that I have to contact the store to handle the claimI have since been back and forth with emails to and from the UPS Store's owner Joy concerning this damage claim10/4/- She said before she can process claim, she would need a repair estimate from a computer repair store10/6-10/9/- Took computer to City Mac and got a repair estimate for $($out-of-pocket charge for repair estimate/diagnostic)Hard drive was also found to have been da