Action Bolt & Tool

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I work all dayOn Saturday morning when the post office is closed, I take classesI cannot get to the post office to sign a certified letterHe should have sent it by regular mail or emailStill, I recorded our conversation when he first came to my houseHe had agreed to install a roof heater, although the electrical work would be extraThen he reversed his decision and said the installation of the roof heaters would be extraHe cancelled multiple times, and not just once as he claimsThe first cancellation: Thursday, December 24, I gave him permission; it was Christmas eveThe second cancellation, Monday, December 28, he called and said he gets vertigo without notice.The third cancellation: Tuesday, December 29: he never showedHe texted that nightMy daughter was in the house and reported that nobody showed.The fourth cancellation: Wednesday, December 30: he never showedI worked from home that day and therefore know it for a factI texted im at 10:a.mand told said to return my moneyHe texted me and said that he would give the money backThen he changed his mindI saved the text as evidenceHe told Angie's list that he would refund the money so that he could get off the "Penalty Box" listThen he never sent the moneyWhen I reported to Angie's list that he had lied and did not, in fact, return my money, they put him in the penalty box againThe definition of telling Angie's List that he would send back the money, and then not doing it is called FRAUDI'm sure he didn't know that I recorded the conversation and figured it would be safe to cheat meIt is legal to record conversations: OhioRevCode § Regards, [redacted]

Business response taken over the phone on 4/1/by Revdex.com staff (**)
Business indicated he has tried to reach out to the consumer but has not been able to contact herHe is still willing to perform the repairs however, the consumer has ignored his attempts to resolve the matterBusiness tried to
contact the consumer via certified mail but the consumer never signed for the letterThe letter was a release for the consumer to sign indicating if he became ill or injured on the job she would not be held liable
He is asking the consumer to contact him directly at (440) 310-6226 so he can coordinate a date and time to begin the job

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I work all day. On Saturday morning when the post office is closed, I take classes. I cannot get to the post office to sign a certified letter. He should have sent it by regular mail or email. Still, I recorded our conversation when he first came to my house. He had agreed to install a roof heater, although the electrical work would be extra. Then he reversed his decision and said the installation of the roof heaters would be extra. He cancelled multiple times, and not just once as he claims. The first cancellation: Thursday, December 24, I gave him permission; it was Christmas eve. The second cancellation, Monday, December 28, he called and said he gets vertigo without notice.The third cancellation: Tuesday, December 29: he never showed. He texted that night. My daughter was in the house and reported that nobody showed.The fourth cancellation: Wednesday, December 30: he never showed. I worked from home that day and therefore know it for a fact. I texted im at 10:08 a.m. and told said to return my money. He texted me and said that he would give the money back. Then he changed his mind. I saved the text as evidence. He told Angie's list that he would refund the money so that he could get off the "Penalty Box" list. Then he never sent the money. When I reported to Angie's list that he had lied and did not, in fact, return my money, they put him in the penalty box again. The definition of telling Angie's List that he would send back the money, and then not doing it is called FRAUD. I'm sure he didn't know that I recorded the conversation and figured it would be safe to cheat me. It is legal to record conversations: OhioRev. Code § 2933.52.
Regards,
[redacted]