Action Consulting and Therapy, LLC

Initial Business Response / [redacted] (1000, 8, 2015/07/14) */ Contact Name and Title: Bethany/Retail Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @albaneseconfectionery.com Hi [redacted] We would be happy to help you and apologize for your bad experienceThese items have a high turn over in our store and we have verified that our current stock is fresh Can you please provide the last four digits of the credit card you used in our store so that we are able to verify your purchase? Can you provide the exact date you made the purchase? Both of these will help us in expediting this process Thank you, Bethany OFFER: Upon verifying the purchase we would be happy to issue new product or a full refundwhich ever works best for you Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/07/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) The last digits was [redacted] I think it was June or I know it was a Monday Final Consumer Response / [redacted] (2000, 15, 2015/08/18) */ Revdex.com contacted the consumer and the person answering the phone indicated this matter is taken care of

Initial Business Response /* (1000, 8, 2015/07/14) */
Contact Name and Title: Bethany/Retail Director
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@albaneseconfectionery.com
Hi [redacted]
We would be happy to help you and apologize for your bad experience. These items have a high turn...

over in our store and we have verified that our current stock is fresh.
Can you please provide the last four digits of the credit card you used in our store so that we are able to verify your purchase?
Can you provide the exact date you made the purchase?
Both of these will help us in expediting this process.
Thank you,
Bethany
OFFER:
Upon verifying the purchase we would be happy to issue new product or a full refund. which ever works best for you.
Initial Consumer Rebuttal /* (3000, 11, 2015/07/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The last 4 digits was [redacted] I think it was June 29 or 22. I know it was a Monday.
Final Consumer Response /* (2000, 15, 2015/08/18) */
Revdex.com contacted the consumer and the person answering the phone indicated this matter is taken care of.