Action Drain and Rooter Washington LLC

[A default letter is provided here which indicates your acceptance of the business' responseIf you wish, you may update it before sending it.] Revdex.com, I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me Regards, Barbara [redacted]

[A default letter is provided here which indicates your acceptance of the business' response. If you wish, you may update it before sending it.]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID 10819026 and find that this resolution is satisfactory to me. 
Regards,
Barbara [redacted]

Dear Barbara,Thanks so much for taking time and speaking with me today.  More importantly, I appreciate that you have been very gracious and allowed Action Drain to make things right with you. We know that we didn't meet your expectations and when a customer is not happy with our service,...

it is taken very seriously. We value your feedback and use it as a critical tool in quality control, now and in the future. It is vital that our technicians receive the best training in the business and rest assured that your particular issues will be addressed in a way where they can learn a valuable lesson from the experience. If in the future, we can be of service, nothing would make us happier than to be given a second chance. I am so happy that your problem was able to be resolved and send our best wishes.  Please don't hesitate to call if I can be of further service.Sincerely yours,Suzanne N[redacted]Office Manager