Action Duct Cleaning Company, Inc.

My experience with this company was completely unacceptable After performing the cleaning of our dryer ducts, I gave them a check for the total amount and asked for an invoice I was told they were changing their system to paperless and they would email me an invoice I called three times to get an invoice and finally received an invoice by mail showing paid in fullThen received an invoice saying I still owed the full amount I called and said I'd put a stop payment on the check, deduct that charge and issue another check since it seemed they lost it I was told if I deducted anything they would send me to collections! I complained that I already paid in full and had a zero balance according to their invoice and was sent an e-mail by the manager with their apologies and that my service would be free of charge Few months later the original check was cashed! When I called to ask why they cashed it the manager put me through to accounting and they said we owed it! Then going back to the manager, I overheard the manager and the accounting department LAUGHING that the check was actually cashed In my opinion, they are completely incompetent and dishonest Would never ever use them again and would never recommend them to anyone!!