This was in fact taken care of I do agree that it was late and we where going thru big changes company wide and it was my fault I apologized immediately and took care of this situation
After further review of the inspection report in question, it was determined that the damage may have occurred after the client moved in The pictures in the report and from my inspector show that the bathroom in question was in fact in good shape at the time of the inspection The grout was brand new and the bathroom room was freshly remodeled ( this was in fact a flip house) It was determined by us that this was not our responsibility and have since spoken with her realest agent and other involved and it was in fact not our faultWe suggested that she contact the old sellers of the property and go that route as there was nothing we could do about the situation I will also take care of my clients if there is a situation that we have made a mistake on
This was in fact taken care of I do agree that it was late and we where going thru big changes company wide and it was my fault I apologized immediately and took care of this situation
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Refund was received Sincerely, [redacted]
After further review of the inspection report in question, it was determined that the damage may have occurred after the client moved in The pictures in the report and from my inspector show that the bathroom in question was in fact in good shape at the time of the inspection The grout was brand new and the bathroom room was freshly remodeled ( this was in fact a flip house) It was determined by us that this was not our responsibility and have since spoken with her realest agent and other involved and it was in fact not our faultWe suggested that she contact the old sellers of the property and go that route as there was nothing we could do about the situation I will also take care of my clients if there is a situation that we have made a mistake on