Action Supply

Customers refund will be forth coming

Complaint: [redacted] The Northeast Car Connection has been fraudulent during the purchasing of this vehicleIt was unlawful what they did to meThey lied about my income to the bank about me receiving $2,dollars a monthMy cousin [redacted] was present when she heard Aaron say if the banks call you tell them you receive $2,a mouth and [redacted] said, you lie for people to get a carAaron just ignored her, so this shows you how desperate he was to make the saleI would not have lied to the bank I was very honest with this company knew about my income they knew I was receiving $a month from Social Security a monthIt was a lot of manipulations from Aaron the salesperson he said all the right things for me to feel comfortable with buying this vehicleIf he was totally honest he would have explained every document that I signedWhen I came into their facility they never had me fill out a track credit application they are lying about that and if my signature is on the document like that, that's committing forgeryif they had a been honest with me from the very beginning I would have waited to buy the vehicleThis company need to be investigated they probably been getting away with this years! There is no way they can charge someone $18,dollars and only make $off of it! Someone told me that car dealerships are some of the worst people to do business with, they never value me as a true customerit was all about the money [redacted] knew from the beginning I had major concerns about purchasing this car but Aaron was very convincing!am rejecting this response because: Regards, [redacted]

In response to [redacted] 's rejection of our response, we feel that we fulfilled her transportation needs, by replacing her VW Jetta with 175,miles, for a more reliable vehicleDuring the sale process, at any time, [redacted] could have rejected the deal proposed to herIn fact, many customers leave without purchasing a vehicle or go home and think about itWhen a customer comes into the Dealership to finance a vehicle they fill out an in house Dealer Track credit application that is submitted to the banks for approvalIn this case [redacted] was the bank that gave the approval for financingWe did speak with [redacted] about the possibility of her switching into a car for less money but that car would be an older vehicle with higher milesUnfortunately [redacted] would still have to finance so based on an older vehicle with higher miles the bank would give her a shorter term for the loan hence the payment wouldn't be much lessWe told [redacted] going that route probably wouldn't be the best ideaAlso, that vehicle may not even have any balance of factory warrantyAgain, [redacted] came in for a more reliable car than she hadAt no time where we dishonest with [redacted] , we merely presented her with a deal for a newer vehicle with warrantyThis purchase was made at will and our intentions are not to "Lock anyone in any commitment that they don't want"As for our company gain, we made just over $on the sale of the carOur goal is to gain customers and have them refer us to family and friends, just like [redacted] was brought to us

[redacted] < [redacted] >4:PM (minute ago)to me, Jake Hi, Please be advised that my complaint # [redacted] has been settled amicably.Thank you, [redacted] Sent from my ***