Action Survey & Development Company

Initial Business Response /* (1000, 6, 2015/11/23) */
*** came to Tri City Auto and purchased a Pontiac Grand Prix on 10/14/She provided us with a pay-stub From *** (***)She stated that at the time she had been with *** for year and months on her
credit applicationShe also stated that she had worked at the same location (***) for several months, but her pay-stub did not show more then one week of work We had Ms*** sign her pay-stub stating that she worked hours per week at her current assignment and she was well aware that this was not the case We only learned that this initial statement by Ms*** was a lie almost a week after she had left the dealership with the car (which is standard procedure while the bank does verification on the loan) The problem was that Ms*** was untruthful about her employment and wasn't currently working at *** for either the length of employment, or the number of hours that she stated on the credit application(The letter from the bank showing that she was terminated from that job at the end of October is attached) After all of this I was willing to still help Ms*** obtain financing on the vehicle and allowed her to drive the vehicle until she received her first pay-stub from her supposed new employment through a different employment agency (***) as long as she provided that stub the following Friday so we could send the paperwork back into the lender to try to complete the loan process However once again Ms*** was not being truthful as the numerous calls that I took from a *** phone number were faked as the lender called *** and once again were told that Ms*** is not employed with them currently in any of their databasesAt this point I knew that Ms*** had someone at *** calling to try to verify employment that was and she was never employed with them to begin with At this point I was tired of all the lies that I had been told up until this point, so I gave Ms*** the option to purchase a car for cash in exchange for her down payment even after she had driven our car for a total of days up to this point and we had tried everything to keep her with the vehicle but obviously it was not going to happen
The other documents have attached are the Bill Of Sale for the vehicle that she ended up purchasing from us as well as the state paperwork showing that it will be registered in her nameThis is why I believe Tri City did everything in our power to resolve this from the start with no help from Ms*** other then, her discontent with the situation that she had ended up putting herself in because of the information that she had provided us from the start, and Tri City was more than far with what we provided her for her money and went above and beyond to do anything we could to help her to have transportation I am sorry that she was not satisfied but with her experience but I do believe we were in the right, in the situation Thank you, Sincerely Eric ***- Tri City Auto

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is the same thing they've been saying for over a month nowLegally I should have been given a title at the time of the sale for the correct vehicleThey knew about this when I purchased the vehicle, I purchased it thinking it had a proper title, turns out it didntAnd this dealership knew when they went to transfer the title into my name which is why they sent a fake pto Security Auto Loans and forged my signature on documentsI don't hunk the response Is fair and is not good enough for me to feel satisfied.?

Tri City is well aware of this problem , and the owner has spoke to several people about this matter , the finance company times on the phone , the owner of the vehicle ,and the owner of the vehicles boy friend, it is a clerical error from a different state in which the title for the vehicle was
prior to Minnand we are working with the lender and the courts to resolve the issue, Tri City has promptly gone after the issue at hand ,from day one we were working toward getting this corrected, it is simply a clerical error and will be handled as soon as the process is completed, The car and the sale of the vehicle are all final, the title needs to be corrected digits were enverted, All parties are informed that the process? has been started and will be handled, Thanks Tri City Auto