Action Wrecker Service

Complaint: I am rejecting this response because: they never told me what they are claiming nor did they have me sign a waiver saying that they warned me of such thingsAll such info about the paint came up after we started having problemsAs the sign professional they have the right and obligation to say up front what problems may arise, if I as a customer choose to not heed the warnings they have two optionsOption have me sign some doc saying I'm taking responsibility if it fail and do the job anywaysOption don't take the job if they feel it will not work under the conditions Regards, P [redacted] ***

The customer called for vinyl lettering on an existing exterior metal signWe suggested that he bring the sign it to our shop and we would be best able to take care of it thereThe customer said he could not take it down and wanted us to install the vinyl graphics on the signHe did request the we paint his sign nor ask advice about painting the signThe customer painted the sign with an exterior latex house paint and painted it a dark grayThe metal sign is on a south facing metal corrugated buildingThe vinyl graphics were to be installed on a sunny degree morning but the sign was hot to work withWe could ot install it then and returned later in the day when the sun was on the other side of the building and then installed the vinyl graphicsWe told the customer that there was a good chance that the vinyl would not hold because the sign got way to hot and that the paint was not optimal for a sign

These guys are the best at there job. They are always there when I need them night or day. They have towed my car many times and did a great job each time. Orlando and Chase are top notch.