Active-Domain.com

Hi there, our issues have been resolved satisfactorily by the companyHow can I close out this complaint / update it on the website?Thanks, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because:
I have used, a comcast email, a hotmail e-mail and a gmail e-mail and I have still had no response***@comcast.net, ***@hotmail.com, ***@gmail.comWhen I could not remember my password I received an e-mail from them within minutes
Active-Domain Support
Request for your Domain Panel account password
To: ***@gmail.com
Dear Customer,We have received a request for your account password recently.Your account details are as follows: User Name :***Password : ***Requestor IP Address : ***If you did not make this request or have any question regarding this request please reply to this message or contact our technical support staff.Regards,Tech SupportActive-Domain LLChttp://www.active-domain.com
Sincerely,*** ***

Hello
In all your previous support tickets, you used an email address with a domain name that has already been suspended (***)Of course you will not be able to receive any of our replies since your email address is not even workingWe had replied to all your
support tickets within hoursAnd we have also informed you on the ticket submission page, to contact us with a different email address if you don't receive a response from us after hours, but you continue to use the same non-functioning email address
Please contact us again at https://www.active-domain.com/support/submitticket.php?step=2&deptid=with a new, working email address for a prompt resolution on this matterThank you

Hi there, our issues have been resolved satisfactorily by the company. How can I close out this complaint / update it on the website?Thanks,[redacted]

The complainant is likely to have used an invalid email address or his/her email service provider has blocked our reply by mistake. This is common with some excessively aggressive ISPs. The complainant is advised to contact our customer support again at...

https://www.active-domain.com/support/submitticket.php, using a different email address.