Active Green & Ross

Repair of A/C on both my vehicles did not go well After multiple visits to the dealer, both my vehicles have non operating a/c units Every time I go back its costing more money and the problem remainsIt feels like the mechanic is a shomaler taking a stab at fixing the problem Please rectify the issue as I spent over $and no working a/c in eather one of my vehicles I will continue with complaints and reach out to whomever I have to as I can not afford "supporting" this business on my pension Thank you

I had a screw in my tire a month ago and so called the local Active Green & Ross and asked if the did tire patching. One location said they did but were too busy, but he location at 375 Dundas St. E (just West of Cawthra in Mississauga), could take me right away. I went, they patched the tire, and all seemed fine. Some days later, I noticed the tire was slowly loosing air and so I called them back. I noticed also that I could not find my wheel "lock" and so I told them to look in their shop as this was the last place I had to use it.

The owner (Mustafa), who was a little rude and abrupt, did not seem to care much. He said he would look around the shop and, when I called him later, stated he could not find it. I had to call the manufacturer of the product and order a new wheel lock which cost me more. The only other option was to cut off all 4 locking bolts and that would now cost even more. I can't understand sometimes how business owners can be so rude to customers, as if they do not appreciate the business. But I hope with this post that others will be forewarned and NOT go to this location on Dundas in Mississauga. I believe they are shady and I will not be going back!

I then called the location in Etobicoke at 580 Evans Rd, and it was a complete 180. The people on the phone and staff were polite, and they addressed my concern immediately. The mechanic quickly found the source of the leak, and it was actually the patch put in by the Dundas location. So not only did they lose my wheel lock, but they did NOT even do the the patch properly. UNBELIEVABLE!
But this location on Evans corrected that patch and then some. This is how a business should be run, and so I will definitely be returning to give them more business. And why not? They deserve it.

I just thought I would share with everyone so that they too don't go through the same BS as I did with this Dundas location. I hope this helped anyone looking for a Green&Ross location to service their car.

Repair of A/C on both my vehicles did not go well
After multiple visits to the dealer, both my vehicles have non operating a/c units
Every time I go back its costing more money and the problem remainsIt feels like the mechanic is a shomaler taking a stab at fixing the problem
Please rectify the issue as I spent over $and no working a/c in eather one of my vehicles
I will continue with complaints and reach out to whomever I have to as I can not afford "supporting" this business on my pension
Thank you