Hello [redacted] My name is [redacted] and I am a Product Support Team Lead at ActiveCampaign. I have... reviewed your complaint and your correspondence with the ActiveCampaign Support Team. I apologize for any frustration you experienced using our platform and contacting our Support Team. This is not the experience we have in mind for our users, and we're sorry to have let you down. I will follow up with you shortly via email for more details about your specific account and issue. Please feel free to respond directly to that email so we can continue working towards a resolution. Regards, [redacted] Team Lead, Product SupportActiveCampaign [redacted] ***Chicago, IL 60602
Hello [redacted] My name is [redacted] and I am a Product Support Team Lead at ActiveCampaign. I have... reviewed your complaint and your correspondence with the ActiveCampaign Support Team. I apologize for any frustration you experienced using our platform and contacting our Support Team. This is not the experience we have in mind for our users, and we're sorry to have let you down. I will follow up with you shortly via email for more details about your specific account and issue. Please feel free to respond directly to that email so we can continue working towards a resolution. Regards, [redacted] Team Lead, Product SupportActiveCampaign [redacted] ***Chicago, IL 60602