Activity Maui

I spoke with *** this morning and explained that we were indeed charged for the initial luauWith that said, I've gone ahead and refunded him an additional $which brings our commission income for both bookings to $We are attempting to contact the luau to confirm that we will be charged
for the second bookingIn the case they revised their original assessment of the situation and will not be charging us for the second luau we will immediately refund the balance of the second bookingIn the case the luau does not refund the second booking, we will ask them to send an email to *** explaining the cancellation policy and the net rates charged to Activity MauiIn this case however, we will also go ahead and split the difference - we will refund half the additional charge (another $approximately)Ben H***.CEO, Activity Maui