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Acura Centre of Saskatoon

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Acura Centre of Saskatoon Reviews (1)

Complaint[redacted]I bought my 2010 [redacted] around July 10. 2014 from Acura Centre of Saskatoon. After delivery, I found out there are water marks in the speedometer and navigation screens. Those marks were not there when I test drove the vehicle. It looked like the water got in there when the vehicle was detailed as part of the delivery procedure. I went back to the dealership as soon as I found out those water marks. The general manager [redacted] and sales manger [redacted] promised me too have them taken care of for free and then I was scheduled to have the water park issue fixed with my first oil change that came with the vehicle when I bought the car. [redacted]. Now the service manager said there was no record that they will have my water mark fixed for free. They are able to get the water mark cleaned in the speedometer but not in the navigation because navigation is not covered by warranty. [redacted] I was promised that they will fix the issue of my vehicle but they did not. Secondly, they said there was no record. I was there when the old gentlemen entered my record in the blue screen for their service. [redacted] The excuse I got was the speedometer was under warranty and there is cost for THEM to repair my navigation system. It does not make sense to me the navigation system will not be covered under warranty, especially I bought extended warranty. [redacted] Desired SettlementBasically I need to have my navigation system water residue repaired. [redacted]Business Response [redacted] I received a letter from the Revdex.com of Saskatchewan Inc., on November 12, 2014. This letter was from Mr. [redacted], regarding his dissatisfaction of the service that he had with our company, Acura Centre of Saskatoon. Mr. [redacted] was in to talk to me, and we came to an understanding. Please be advised, I have offered him free service for as long as it is required. ?[redacted]

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Description: Auto Dealers - New Cars

Address: 819 Melville Street, Saskatoon, Saskatchewan, Canada, S7J 5L2

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