Hello [redacted] Hope you enjoying living in [redacted] and meeting lots of new people.I'm really so sorry for my late respond to your request for refund for the unused portion of your dance course.Normally takes about days to complete the request after receiving your letterHowever, last moth I was side line with reoccurring of some health issue, also I just got back days ago from [redacted] after weeks of franchisee training and meeting at the home officethese are not excuses because I have none, just explaining why I was late in responding to your request You have units remaining equal $7, Minus cancellation service fee of - $ Balance of refund due $7,250.00To day I will put in the mail this letter a copy of the FTC rule regarding the cancellation fee and 1st monthly payment of $1,Then around the 15th of each month you will receive a check for $1,till paid in full, the same way you paid for your dance course.If you have any question please don't hesitate to ask you can me email or callMohammed Taher, FranchiseeArthur Murray Dance Center [redacted] ###-###-#### [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the business does not follow through, I will certainly report another complaintRegards, [redacted]
Hello [redacted] Hope you enjoying living in [redacted] and meeting lots of new people.I'm really so sorry for my late respond to your request for refund for the unused portion of your dance course.Normally takes about days to complete the request after receiving your letterHowever, last moth I was side line with reoccurring of some health issue, also I just got back days ago from [redacted] after weeks of franchisee training and meeting at the home officethese are not excuses because I have none, just explaining why I was late in responding to your request You have units remaining equal $7, Minus cancellation service fee of - $ Balance of refund due $7,250.00To day I will put in the mail this letter a copy of the FTC rule regarding the cancellation fee and 1st monthly payment of $1,Then around the 15th of each month you will receive a check for $1,till paid in full, the same way you paid for your dance course.If you have any question please don't hesitate to ask you can me email or callMohammed Taher, FranchiseeArthur Murray Dance Center [redacted] ###-###-#### [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the business does not follow through, I will certainly report another complaintRegards, [redacted]