Ad Kings LLC

Dear Revdex.com,Thank you for notifying us regarding this matter We have confirmed that the customer placed a trial order online for TestoBoostX on 4/23/17, and then was sent and billed for his next auto-shipment of product on 6/23/ Our terms and conditions, listed on our website, clearly
state that the customer must cancel prior to the trial expiration and/or scheduled auto-ship date in order to avoid being charged for the product, and that we are not obligated to refund orders that are not cancelled in accordance with the terms to which the customer agreed before placing the order We show no records of the customer calling in prior to the trial expiration date or prior to his auto-shipment date to cancel his account, which is why he was shipped a new supply of product and billed in accordance with the terms.However, since the customer service agent with whom the customer spoke mistakenly failed to mention that the customer needed an RMA number to return product, we have gone ahead and issued a full refund in the amount of $to the card used to pay for the initial order The customer should see the refund reflected in his account within to business days, depending on his bank We have also coached the agent to ensure that our return policy is clearly communicated to the customer.We apologize for the misunderstanding and confirm that this customer will receive no future charges or product from our company.Sincerely,TestoBoostX Customer Support