Adams Auto Collision Center

Mrs, [redacted] We are sending you this letter to inform you that you have days from the receipt of thisletter to bring your [redacted] y vin [redacted] with any problem it mayhave, also note that the van was a( total loss thru the insurance company) arid we repaired thevan with aftermarket Partsand used parts, which was with used air Bags, and seat belts, note:The van was not repaired with new parts as you know we will repair anything that needs to bedone to the van as long as it meets are work order(ESTAMATE) also we will work with DMV tohave the van reinspected to release the salvaged title so you can recieve tags for your van Ihope to here from you soon!

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Hello [redacted] , We don't agree with their replyThe newly made up receipts of labor & estimates was never provided & work mentioned is not done properly He refused to make it rightThe quality of workmenship is very poor & unprofessional including his customer service from day oneHe repeatedly threaten us that he would impound our van if we don't get it done from himWe have taken to another shop to fix the frame again ( which is a foundation of work) they had to align everything on top including taking radiator & radiator support, light, retubingSince it was not aligning the fluid was coming out which was causing the van to warm up & engine could blowup anytimeWe got the paint done againHe refused to put my provided light & put after market which is no useWe have paid extra to get the van on the roadWe have to be compensated for extra amount we have spent & the waisted timePlease let me know how to proceedIf it does not get resolved we will be taking it to the courtkind regards, [redacted]

Im sending you copys of the first estimate witch totals$and alsothe estimate we worked off that started at $and as of are conversationthe van was totold we had problembs with the customer from the begining alsoit was the customer who wanted to take the cheep way on parts with used air bagsso please call me when you rec1eve my paper work

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Hello ***,We don't agree with their reply.The newly made up receipts of labor & estimates was never provided & work mentioned is not done properly. He refused to make it rightThe quality of workmenship is very poor & unprofessional including his customer service from day oneHe repeatedly threaten us that he would impound our van if we don't get it done from him.We have taken to another shop to fix the frame again ( which is a foundation of work) they had to align everything on top including taking radiator & radiator support, light, retubingSince it was not aligning the fluid was coming out which was causing the van to warm up & engine could blowup anytimeWe got the paint done againHe refused to put my provided light & put after market which is no useWe have paid extra to get the van on the road.We have to be compensated for extra amount we have spent & the waisted timePlease let me know how to proceedIf it does not get resolved we will be taking it to the court.kind regards, ***

Im sending you copys of the first estimate witch totals$and alsothe estimate we worked off that started at $and as of are conversationthe van was totold we had problembs with the customer from the begining alsoit was the customer who wanted to take the cheep way on parts
with used air bagsso please call me when you rec1eve my paper work

Mrs,[redacted]We are sending you this letter to inform you that you have 10 days from the receipt of thisletter to bring your [redacted]y vin [redacted] with any problem it mayhave, also note that the van was a( total loss thru the insurance company) arid we repaired thevan with aftermarket Parts. and used parts, which was with used air Bags, and seat belts, note:The van was not repaired with new parts as you know we will repair anything that needs to bedone to the van as long as it meets are work order(ESTAMATE) also we will work with DMV tohave the van reinspected to release the salvaged title so you can recieve tags for your van .. Ihope to here from you soon!

The customer contacted Revdex.com and stated that after attempted to gain information for her insurance company regarding the certification of this business she has remained unable to get this information. This information is needed to continue concerns with the work done by this business as the customer feels it was not done correctly and had to take it elsewhere for repair. The customer is not comfortable returning the vehicle to this shop as they have been unable to provide evidence of proper license.

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Hello [redacted],
We don't agree with their reply.
The newly made up receipts of labor & estimates was never provided & work mentioned is not done properly.  He refused to make it right. The quality of workmenship is very poor & unprofessional including his customer service from day one. He repeatedly threaten us that he would impound our van if we don't get it done from him.
We have taken to another shop to fix the frame again ( which is a foundation of work) they had to align everything on top including taking radiator & radiator support, light, retubing. Since it was not aligning the fluid was coming out which was causing the van to warm up & engine could blowup anytime. We got the paint done again. He refused to put my provided light & put after market which is no use. We have paid extra to get the van on the road.
We have to be compensated for extra amount we have spent & the waisted time. Please let me know how to proceed. If it does not get resolved we will be taking it to the court.
kind regards, [redacted]

Im sending you copys of the first estimate witch totals$9600.97 and alsothe estimate we worked off that started at $4088.00 and as of are conversationthe van was totold we had problembs with the customer from the begining alsoit was the customer who wanted to take the cheep way on parts with used...

air bagsso please call me when you rec1eve my paper work

Review: Hi,the business is not registered & unlicensed. He tried to take my car from me by pushing us for the repairs we didn't wanted to get done from him. We ended up paying him to release our car. He asked to pay extra which were not even there. He dragged us for two months. He would leave his shop before his business hours. His mechanic disrespected me my son & husband.Desired Settlement: We would like him to compensate for our time, wrong parts, wrong service & disrespect that he caused you my family & me.

Business

Response:

Im sending you copys of the first estimate witch totals$9600.97 and alsothe estimate we worked off that started at $4088.00 and as of are conversationthe van was totold we had problembs with the customer from the begining alsoit was the customer who wanted to take the cheep way on parts with used air bagsso please call me when you rec1eve my paper work

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

Hello [redacted],We don't agree with their reply.The newly made up receipts of labor & estimates was never provided & work mentioned is not done properly. He refused to make it right. The quality of workmenship is very poor & unprofessional including his customer service from day one. He repeatedly threaten us that he would impound our van if we don't get it done from him.We have taken to another shop to fix the frame again ( which is a foundation of work) they had to align everything on top including taking radiator & radiator support, light, retubing. Since it was not aligning the fluid was coming out which was causing the van to warm up & engine could blowup anytime. We got the paint done again. He refused to put my provided light & put after market which is no use. We have paid extra to get the van on the road.We have to be compensated for extra amount we have spent & the waisted time. Please let me know how to proceed. If it does not get resolved we will be taking it to the court.kind regards, [redacted]

Business

Response:

Mrs,[redacted]We are sending you this letter to inform you that you have 10 days from the receipt of thisletter to bring your [redacted]y vin [redacted] with any problem it mayhave, also note that the van was a( total loss thru the insurance company) arid we repaired thevan with aftermarket Parts. and used parts, which was with used air Bags, and seat belts, note:The van was not repaired with new parts as you know we will repair anything that needs to bedone to the van as long as it meets are work order(ESTAMATE) also we will work with DMV tohave the van reinspected to release the salvaged title so you can recieve tags for your van .. Ihope to here from you soon!

Consumer

Response:

The customer contacted Revdex.com and stated that after attempted to gain information for her insurance company regarding the certification of this business she has remained unable to get this information. This information is needed to continue concerns with the work done by this business as the customer feels it was not done correctly and had to take it elsewhere for repair. The customer is not comfortable returning the vehicle to this shop as they have been unable to provide evidence of proper license.