ADT home security misrepresents their pricing and lies about the discount you'll get on your homeowners insurance. The installer who came to our house talked about windows and doors that were "high threats" but never mentioned that adding windows and doors above the basic package—which was never fully explained—racks up huge equipment costs. The installer unsuccessfully tried to sell me $4,000 worth of extra equipment. He constantly tried up sell me during the entire installation, often using the used car salesman gimmick of saying, Let me call my manager and see what I can do for you." He said three time, "By adding the smoke detector, you'll get a 20% discount on your homeowners insurance. My Safeco home insurance rep said, "I don't know why they keep telling people they'll get those discounts. It's not true." I got a total discount from Safeco of $16 on my $1,054 homeowners policy. ADT's business practices are slimy.
Mother had ADT for many yearsShe went into an assisted living home Dec and the service was no longer neededI called to requested that the service be terminated but they kept on chargingI called in April when I saw the billing going through Mother checking accountI was told that I had to send a power of attorney and request for cancellation in order to stop the paymentsNobody has lived in the house and the phone was disconnected December 10, 2015, (service was through her phone number) but they still kept charging $a monthI have sent the power of attorney and request for cancellationI hope this is the end of the company charging for services not rendered
I lost my job and ADT home security wants to charge me over $to let me out of my contract, even though I haven't use their services for over two months
Mother had ADT for many yearsShe went into an assisted living home Dec and the service was no longer neededI called to requested that the service be terminated but they kept on chargingI called in April when I saw the billing going through Mother checking accountI was told that I had to send a power of attorney and request for cancellation in order to stop the paymentsNobody has lived in the house and the phone was disconnected December 10, 2015, (service was through her phone number) but they still kept charging $a monthI have sent the power of attorney and request for cancellationI hope this is the end of the company charging for services not rendered
Called Customer Service to set up an appointment for someone to come out and help us learn more about protecting our new homeAfter minutes on the phone, providing my ss# and date of birth for verification the agent tells me it will be $for someone to come out and evaluate our homeI wish they told me there was a fee for someone to come out before taking my personal informationThe agent also says its $plus now there's an additional $a monthI'm not sure how they promise you a package and then theirs additional fees for key chains and phone apps on top of the monthly feeIt's confusing! They may be a great company but I'm dissapppointed in the time I spent on the phone and all the different prices to end with having to collect an amount before you can speak to someone in person (they said they refund the amount if you don't get the service- but it would be nice to know that upfront)
ADT home security misrepresents their pricing and lies about the discount you'll get on your homeowners insuranceThe installer who came to our house talked about windows and doors that were "high threats" but never mentioned that adding windows and doors above the basic package—which was never fully explained—racks up huge equipment costsThe installer unsuccessfully tried to sell me $4,worth of extra equipmentHe constantly tried up sell me during the entire installation, often using the used car salesman gimmick of saying, Let me call my manager and see what I can do for you." He said three time, "By adding the smoke detector, you'll get a 20% discount on your homeowners insuranceMy Safeco home insurance rep said, "I don't know why they keep telling people they'll get those discountsIt's not true." I got a total discount from Safeco of $on my $1,homeowners policyADT's business practices are slimy
Called Customer Service to set up an appointment for someone to come out and help us learn more about protecting our new homeAfter minutes on the phone, providing my ss# and date of birth for verification the agent tells me it will be $for someone to come out and evaluate our homeI wish they told me there was a fee for someone to come out before taking my personal informationThe agent also says its $plus now there's an additional $a monthI'm not sure how they promise you a package and then theirs additional fees for key chains and phone apps on top of the monthly feeIt's confusing! They may be a great company but I'm dissapppointed in the time I spent on the phone and all the different prices to end with having to collect an amount before you can speak to someone in person (they said they refund the amount if you don't get the service- but it would be nice to know that upfront)
I lost my job and ADT home security wants to charge me over $to let me out of my contract, even though I haven't use their services for over two months
ADT home security misrepresents their pricing and lies about the discount you'll get on your homeowners insuranceThe installer who came to our house talked about windows and doors that were "high threats" but never mentioned that adding windows and doors above the basic package—which was never fully explained—racks up huge equipment costsThe installer unsuccessfully tried to sell me $4,worth of extra equipmentHe constantly tried up sell me during the entire installation, often using the used car salesman gimmick of saying, Let me call my manager and see what I can do for you." He said three time, "By adding the smoke detector, you'll get a 20% discount on your homeowners insuranceMy Safeco home insurance rep said, "I don't know why they keep telling people they'll get those discountsIt's not true." I got a total discount from Safeco of $on my $1,homeowners policyADT's business practices are slimy
ADT home security misrepresents their pricing and lies about the discount you'll get on your homeowners insurance. The installer who came to our house talked about windows and doors that were "high threats" but never mentioned that adding windows and doors above the basic package—which was never fully explained—racks up huge equipment costs. The installer unsuccessfully tried to sell me $4,000 worth of extra equipment. He constantly tried up sell me during the entire installation, often using the used car salesman gimmick of saying, Let me call my manager and see what I can do for you." He said three time, "By adding the smoke detector, you'll get a 20% discount on your homeowners insurance. My Safeco home insurance rep said, "I don't know why they keep telling people they'll get those discounts. It's not true." I got a total discount from Safeco of $16 on my $1,054 homeowners policy. ADT's business practices are slimy.
Mother had ADT for many yearsShe went into an assisted living home Dec and the service was no longer neededI called to requested that the service be terminated but they kept on chargingI called in April when I saw the billing going through Mother checking accountI was told that I had to send a power of attorney and request for cancellation in order to stop the paymentsNobody has lived in the house and the phone was disconnected December 10, 2015, (service was through her phone number) but they still kept charging $a monthI have sent the power of attorney and request for cancellationI hope this is the end of the company charging for services not rendered
I lost my job and ADT home security wants to charge me over $to let me out of my contract, even though I haven't use their services for over two months
Mother had ADT for many yearsShe went into an assisted living home Dec and the service was no longer neededI called to requested that the service be terminated but they kept on chargingI called in April when I saw the billing going through Mother checking accountI was told that I had to send a power of attorney and request for cancellation in order to stop the paymentsNobody has lived in the house and the phone was disconnected December 10, 2015, (service was through her phone number) but they still kept charging $a monthI have sent the power of attorney and request for cancellationI hope this is the end of the company charging for services not rendered
Called Customer Service to set up an appointment for someone to come out and help us learn more about protecting our new homeAfter minutes on the phone, providing my ss# and date of birth for verification the agent tells me it will be $for someone to come out and evaluate our homeI wish they told me there was a fee for someone to come out before taking my personal informationThe agent also says its $plus now there's an additional $a monthI'm not sure how they promise you a package and then theirs additional fees for key chains and phone apps on top of the monthly feeIt's confusing! They may be a great company but I'm dissapppointed in the time I spent on the phone and all the different prices to end with having to collect an amount before you can speak to someone in person (they said they refund the amount if you don't get the service- but it would be nice to know that upfront)
ADT home security misrepresents their pricing and lies about the discount you'll get on your homeowners insuranceThe installer who came to our house talked about windows and doors that were "high threats" but never mentioned that adding windows and doors above the basic package—which was never fully explained—racks up huge equipment costsThe installer unsuccessfully tried to sell me $4,worth of extra equipmentHe constantly tried up sell me during the entire installation, often using the used car salesman gimmick of saying, Let me call my manager and see what I can do for you." He said three time, "By adding the smoke detector, you'll get a 20% discount on your homeowners insuranceMy Safeco home insurance rep said, "I don't know why they keep telling people they'll get those discountsIt's not true." I got a total discount from Safeco of $on my $1,homeowners policyADT's business practices are slimy
Called Customer Service to set up an appointment for someone to come out and help us learn more about protecting our new homeAfter minutes on the phone, providing my ss# and date of birth for verification the agent tells me it will be $for someone to come out and evaluate our homeI wish they told me there was a fee for someone to come out before taking my personal informationThe agent also says its $plus now there's an additional $a monthI'm not sure how they promise you a package and then theirs additional fees for key chains and phone apps on top of the monthly feeIt's confusing! They may be a great company but I'm dissapppointed in the time I spent on the phone and all the different prices to end with having to collect an amount before you can speak to someone in person (they said they refund the amount if you don't get the service- but it would be nice to know that upfront)
I lost my job and ADT home security wants to charge me over $to let me out of my contract, even though I haven't use their services for over two months
ADT home security misrepresents their pricing and lies about the discount you'll get on your homeowners insuranceThe installer who came to our house talked about windows and doors that were "high threats" but never mentioned that adding windows and doors above the basic package—which was never fully explained—racks up huge equipment costsThe installer unsuccessfully tried to sell me $4,worth of extra equipmentHe constantly tried up sell me during the entire installation, often using the used car salesman gimmick of saying, Let me call my manager and see what I can do for you." He said three time, "By adding the smoke detector, you'll get a 20% discount on your homeowners insuranceMy Safeco home insurance rep said, "I don't know why they keep telling people they'll get those discountsIt's not true." I got a total discount from Safeco of $on my $1,homeowners policyADT's business practices are slimy