Good morning,I am not sure where a $check came into this scenarioWe mailed a check to Mrs [redacted] for the pad she believes she needs reimbursement forThe check amount was $and was never cashedEven though we disagree, I am happy to send another check to satisfy the clientWe will mail to [redacted] unless otherwise directed.Thank you,Knights Flooring
Company states: The carpet for the job we did it at costsShe wanted extra pads and scrapsShe then did not want the left over rollsShe then asked for reimbursmentSo we only charged for the grade of pad below to lower the cost for her to offset the costWe charged her about less a yard
We charged her less to help herWe even sent her a check for about $worthTypically we just throw away the scraps but she wanted to have the remainder and we said okay but then she changed her mind and wanted to get reimbursedShe already has been compensated even though we had already lowered the priceWe did deduct the cost of the padWe have done about three things that we went above and beyond
1 - This is the first I heard the carpet was at cost.2 - I never received any check for $13.00. [redacted] said she would send a check for 17 yards of pad that she said was leftover. $4.00 x 17 yds. $68.00 plus tax $5.78 total $73.78 never received this check either.3 - How can you use 120 yds of pad when you only used 103 yds of carpet with about 6 yds left over. Which I kept.4 - The only person honest at that company was Jeremy. He did a great job laying the carpet, and said there was no way he used 120 yds of pad because you use less pad than carpet.Thank you[redacted]
Good morning,I am not sure where a $13 check came into this scenario. We mailed a check to Mrs. [redacted] for the pad she believes she needs reimbursement for. The check amount was $73.78 and was never cashed. Even though we disagree, I am happy to send another check to satisfy the client. We will mail to [redacted] unless otherwise directed.Thank you,Knights Flooring
Good morning,I am not sure where a $check came into this scenarioWe mailed a check to Mrs [redacted] for the pad she believes she needs reimbursement forThe check amount was $and was never cashedEven though we disagree, I am happy to send another check to satisfy the clientWe will mail to [redacted] unless otherwise directed.Thank you,Knights Flooring
Company states: The carpet for the job we did it at costsShe wanted extra pads and scrapsShe then did not want the left over rollsShe then asked for reimbursmentSo we only charged for the grade of pad below to lower the cost for her to offset the costWe charged her about less a yard
We charged her less to help herWe even sent her a check for about $worthTypically we just throw away the scraps but she wanted to have the remainder and we said okay but then she changed her mind and wanted to get reimbursedShe already has been compensated even though we had already lowered the priceWe did deduct the cost of the padWe have done about three things that we went above and beyond
1 - This is the first I heard the carpet was at cost.2 - I never received any check for $13.00. [redacted] said she would send a check for 17 yards of pad that she said was leftover. $4.00 x 17 yds. $68.00 plus tax $5.78 total $73.78 never received this check either.3 - How can you use 120 yds of pad when you only used 103 yds of carpet with about 6 yds left over. Which I kept.4 - The only person honest at that company was Jeremy. He did a great job laying the carpet, and said there was no way he used 120 yds of pad because you use less pad than carpet.Thank you[redacted]
Good morning,I am not sure where a $13 check came into this scenario. We mailed a check to Mrs. [redacted] for the pad she believes she needs reimbursement for. The check amount was $73.78 and was never cashed. Even though we disagree, I am happy to send another check to satisfy the client. We will mail to [redacted] unless otherwise directed.Thank you,Knights Flooring