Adaptive Eye Complex

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear ,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the
T&C check-boxesPlease see the following check-out page for more information:tryadaptiveskincare.com We understand your concerns, and have processed a refund as requested.Please allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at (877) 418-3084 or [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

To whom it may concern,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our 14-day free trial, they must first affirm and acknowledge our terms & conditions for our auto-ship program by
marking the T&C checkboxesFor more information including our terms & conditions, please visit our website at: tryadaptiveskincare.com.We understand Ms*** ***’s concerns and have processed a full refund in the amount of $Please allow 5-business days for the refund to be processedIn addition, we have made sure that Ms***’s account has been taken off recurring billingMs*** will no longer be billed or shipped additional productsThe original complaint contained an additional product, “Active Brightening Face Serum”, which does not belong to usThis is from a separate company and would need to be contacted as suchWe’d like to apologize for the inconvenienceIf you should have any further questions or comments, please feel free to reach us (877) 418-or [email protected],Adaptive Customer [email protected]

To whom it may concern, Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14-day free trial, they must first affirm and acknowledge our terms & conditions for our auto-ship program...

by marking the T&C checkboxes. For more information including our terms & conditions, please visit our website at: tryadaptiveskincare.com. We understand Ms. [redacted] concerns and have processed a full refund in the amount of $89.95. Please allow 5-7 business days for the refund to be processed. In addition, we have made sure that Ms. [redacted] account has been taken off recurring billing. Ms. [redacted] will no longer be billed or shipped additional products.  The original complaint contained an additional product, “Active Brightening Face Serum”, which does not belong to us. This is from a separate company and would need to be contacted as such. We’d like to apologize for the inconvenience. If you should have any further questions or comments, please feel free to reach us (877) 418-3084 or [email protected].    Sincerely,Adaptive Customer [email protected]